AdTechTalent
Programmatic6 days agoHybrid

MiQ

SEO/SEM Specialist

account managementprogrammaticclient servicescampaign managementsalesforcetag managementGTMTealiumtracking pixelsmedia planningdigital advertising

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

Shanghai, Shanghai, China

Full job description

Account Manager role reporting to Account Director and Head of Account Management, China. Location: Shanghai, China. Responsible for retaining and growing key accounts through strategic partnerships and successful campaigns. Mentor junior Account Services team members. Responsibilities include client management, campaign management (media planning, creative asset build, campaign activation, reporting), administrative support (Salesforce IO management, invoice query resolution), technical support (tracking pixel implementation, tag management troubleshooting), product and industry knowledge, and delivering insight-driven recommendations. Requirements: 3+ years in advertising/media agency or similar, client-facing programmatic advertising experience, strong communication, organization, proactive attitude, and alignment with company values. Benefits include hybrid work environment, onboarding and training, mobility opportunities, healthcare, bonuses, PTO, parental leave, and employee resource groups.

What you'll do

  • Develop client-specific strategy with Sales, Trading, DnA, and Marketing teams
  • Adapt priorities based on new information while steering towards goals
  • Protect and grow key accounts via upsell and cross-sell
  • Listen to stakeholders and clients to understand needs and identify solutions
  • Flex to client needs without compromising company interests and resolve issues swiftly
  • Maintain regular communication including meetings, entertainment, and business reviews
  • Stay updated on industry trends and their impact
  • QA pre-campaign documents and develop detailed media plans
  • Manage creative asset build and campaign setup
  • Manage creative tag trafficking
  • Request and deliver screengrabs
  • Ensure client reporting setup
  • Monitor campaign pacing and performance
  • Request campaign upweights when appropriate
  • Manage and deliver post-campaign reporting and insights
  • Manage re-booking of BAU activity
  • Manage IOs and sales pipeline in Salesforce
  • Reconcile bookings and support invoice query resolution
  • Implement and troubleshoot tracking pixels
  • Troubleshoot campaign issues with Tech team support
  • Understand MiQ product suite and competitive USPs
  • Research industry trends and their impact on clients and digital landscape
  • Deliver insight-driven recommendations during and post campaign
  • Recognize patterns to provide actionable insights

Requirements

  • 3+ years in an advertising/media agency or similar
  • Experience working in a team environment
  • Client-facing experience in programmatic advertising (Client Services, Sales Support, Ad-Ops background)
  • High attention to detail
  • Reliable
  • Extremely organised
  • Proactive
  • Willing to learn
  • Excellent communication skills
  • Alignment with MiQ's core values/culture
  • Can-do attitude with desire to grow

Tech stack

SalesforceGTMTealiumprogrammatic advertisingtracking pixelstag management systems

Benefits

Hybrid work environmentNew hire orientation with job-specific onboarding and trainingInternal and global mobility opportunitiesCompetitive healthcare benefitsBonus and performance incentives25 days annual PTOPaid parental leaveEmployee resource groups for community support

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