Senior Technical Operations Manager, JAPAC

What you'll do

• Act as a primary technical point of contact for broadcasters and demand partners across Magnite’s SpringServe ad serving and programmatic platforms
• Lead and support end-to-end streaming integrations, including onboarding, SSAI/CSAI environments, VAST/VMAP validation, deal configuration, and structured post-launch QA
• Provide clear technical guidance to clients, ensuring best-practice implementation and monetisation readiness
• Diagnose and resolve streaming delivery, latency, fill-rate, and buy-side issues, working in collaboration with Magnite’s Demand, Product, and Engineering teams
• Analyse ad calls, logs and delivery data to identify root causes and build well-documented, evidence-based engineering tickets
• Support optimisation initiatives to improve implementation quality, yield performance, and operational reliability
• Act as the technical point of contact for the Australia and New Zealand revenue team, identifying process improvements that enhance scalability and efficiency
• Develop and maintain internal reporting, documentation, automation tools, and workflow standards to support consistent execution
• Contribute to knowledge-sharing and training initiatives to uplift internal technical capability

Requirements

• 4+ years experience in ad tech, programmatic operations, or technical account management
• Strong understanding of the programmatic supply chain, including SSPs, DSPs, deal types, and auction mechanics
• Practical experience working with Server-Side or Client-Side Ad Insertion, VAST/VMAP, OpenRTB, or bidstream concepts
• Ability to analyse logs, delivery data, and technical documentation to isolate and articulate issues clearly
• Strong Excel skills; SQL or scripting experience (Python/JavaScript) advantageous
• Experience working with ad servers such as Google Ad Manager, SpringServe, or similar platforms
• Analytical, detail-oriented mindset, comfortable operating in a dynamic environment
• Strong communicator capable of explaining technical concepts to both technical and commercial stakeholders
• Proactive problem solver with a structured approach to troubleshooting
• Ability to manage multiple priorities independently while maintaining high execution standards

Tech stack

Benefits