MNTN is seeking a Senior Project Manager for the Engineering PMO to support the Internal Products organization. The role involves partnering with engineering and business stakeholders to drive strategic initiatives, optimize delivery practices, and evolve internal platforms and services. Responsibilities include managing project scope, timelines, risks, and delivery forecasting; facilitating agile practices such as Scrum and Kanban; managing backlogs, sprint planning, and Jira workflows; coordinating cross-functional initiatives; tracking delivery metrics and team health; and documenting project plans and communications. Requirements include 5+ years of technical project/program management experience with cross-functional teams, experience supporting Revenue Operations and similar internal platform teams, strong Salesforce project experience, familiarity with revenue technology platforms (HubSpot, Zendesk, Gong, Outreach, LeanData, Marketo), expertise in agile methodologies, Jira management, technical fluency with APIs, SQL, ETL pipelines, and strong communication and stakeholder management skills. Agile certification is a plus. The position is full-time and remote.
What you'll do
Drive delivery of roadmap initiatives across the Internal Products organization, supporting all Internal Products teams
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Partner with technical leads and business stakeholders to translate priorities into executable project plans, balancing strategic roadmap work with operational support and business initiatives
Own project scope, timelines, dependencies, risks, and delivery forecasting across multiple concurrent initiatives
Establish and facilitate agile delivery practices tailored to each team, including Scrum and Kanban
Manage team backlogs, sprint planning, intake, prioritization, and Jira Service Management workflows to ensure work is well-defined, appropriately sequenced, and aligned with business priorities
Coordinate cross-functional initiatives across Engineering, Revenue Operations, Sales, Customer Success, Marketing, Finance, and other business teams
Track team capacity, delivery metrics, and operational health to improve forecasting, identify risks, and continuously optimize team performance
Document project plans, operational processes, and release communications to ensure organizational visibility and alignment
Requirements
5+ years of technical project or program management experience leading cross-functional engineering and business teams
Experience supporting Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or similar internal platform teams
Strong experience supporting Salesforce implementations, enhancements, integrations, or administration projects
Experience with additional revenue technology platforms such as HubSpot, Zendesk, Gong, Outreach, LeanData, Marketo, or similar tools is highly preferred
Experience managing both roadmap-driven development and operational work within agile environments
Strong understanding of Scrum, Kanban, backlog management, capacity planning, forecasting, and risk management
Experience managing Jira Software and Jira Service Management, including intake workflows, ticket prioritization, and service request management
Technical fluency with APIs, integrations, SQL, ETL pipelines, and enterprise business systems sufficient to effectively partner with engineering teams
Experience using delivery metrics such as velocity, throughput, cycle time, and capacity to improve planning and execution
Exceptional communication, stakeholder management, facilitation, and organizational skills
Certified Scrum Master (CSM), PMI-ACP, or equivalent agile certification is a plus
Tech stack
SalesforceHubSpotZendeskGongOutreachLeanDataMarketoJira SoftwareJira Service ManagementAPIsSQLETL pipelines
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