Senior Project Manager

What you'll do

• Collaborate with delivery leads and lead client communications
• Manage and coordinate integrated project plans to help clients achieve strategic objectives
• Adapt and apply Merkle delivery approach to meet project success metrics
• Establish and maintain consistent, high-quality project communication with all stakeholders
• Leverage AI-assisted tools to improve status reporting and risk visibility
• Oversee project estimations and development of project deliverables
• Establish and maintain processes to manage scope throughout the project lifecycle
• Champion project management best practices including Agile and hybrid delivery frameworks
• Establish standard reports for project teams and clients
• Provide infrastructure for constant health performance monitoring
• Ensure repeatable processes are in place and documented
• Work with Delivery Lead, Client Services and Executive Sponsor to ensure consistent, customer-focused delivery
• Serve as lead project manager on enterprise client engagements
• Ensure team meets established timelines and goals
• Systematically track project tasks and risks, proactively resolve roadblocks
• Provide accurate time and resourcing forecasting for engagements

Requirements

• Bachelor's degree
• 5-7+ years experience in digital media, marketing, or analytics in a project management role
• Experience delivering digital media, technology and analytics projects within an agency environment
• Proficiency in Salesforce, Microsoft Dynamics 365 (D365), and Workfront considered a strong asset
• Familiarity with Agile and/or Scrum methodologies
• Ability to prioritize project deliverables and incident handling across the organization
• Self-motivated with the ability to work independently and lead distributed or hybrid teams while meeting deadlines
• Strong data literacy and comfort leveraging analytics and reporting tools to drive project decisions
• Excellent communication skills

Tech stack

Benefits