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Product1 month agoHybrid

Merkle

Senior Project Manager

project managementAgileKanbanCRMecommerceERPCMSdigital deliverysoftware developmentleadershipclient management

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

5-10

Location

Belgrade, Serbia

Full job description

Senior Project Manager responsible for leading medium to large projects including planning, execution, closure, risk and scope management, financial oversight, and client communication. Requires minimum 5 years experience managing projects independently in software development or digital delivery (ecommerce, CRM, ERP, CMS). Must have strong leadership, communication skills, and knowledge of project management methodologies (Agile, Kanban). Certification in project management is advantageous. Role includes managing local, remote, and third-party teams, identifying business opportunities, supporting acquisition, mentoring project managers, and promoting best practices. Hybrid work model based in Belgrade.

What you'll do

  • Take full responsibility for the successful planning, execution, and closure of medium to large-sized projects
  • Lead comprehensive project planning, risk management, and scope management activities
  • Deliver projects within agreed timelines, budgets, quality standards, and targeted profitability levels
  • Regularly report project status and financial performance to internal and external stakeholders
  • Ensure client acceptance for partial and complete deliveries
  • Manage and coordinate local, remote, and third-party team members effectively
  • Identify and pursue further business opportunities within existing projects and accounts
  • Provide expert consultancy services including creation of project concepts and specifications
  • Maintain clear and effective communication with clients
  • Support acquisition process contributing to proposals and offer creation
  • Develop and enhance project management capabilities within the team, mentoring and coaching other project managers
  • Act as an advocate for organizational change, promoting best practices and innovation in project management

Requirements

  • Excellent communication and relationship-building skills at all organizational levels
  • Strong sales and business-oriented mindset with proven ability to identify growth opportunities
  • Relevant university degree or equivalent higher education qualification
  • Demonstrated leadership capability, acting as a role model for colleagues and fostering a positive team environment
  • Minimum 5 years of proven experience in managing projects independently, preferably in software development or digital delivery (e.g., ecommerce, CRM, ERP, CMS)
  • Fluent English (written and spoken); additional languages are beneficial
  • In-depth experience with the full lifecycle of project management and advanced knowledge of modern methodologies (Agile, Kanban, etc.)
  • Proactive, independent worker with strong presentation skills and a positive, professional attitude
  • Certification in Project Management (Prince2 Practitioner, PMP, Agile PM Practitioner, Scrum Master, IPMA) advantageous

Benefits

Global Perspective: collaborate with over 70,000 colleagues across 145 countriesFlexibility & Balance: hybrid work models, adaptable hours, home office optionsInclusive & Supportive Culture: diversity celebration and respectful workplaceWell-balanced reward package: competitive salaries, volunteer days, wellness days, modern offices, multicultural environmentInnovation-Driven Work: projects reshaping industries with next-generation technologiesPurpose-Driven Culture: fostering sustainable growth for brands, people, and societyGrowth Opportunities: training, mentorship, data-driven projects, opportunities across dentsu network

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