AdTechTalent
Product10 days agoHybrid

Epsilon

Senior Professional Digital Solutions Consultant

digital transformationbusiness analysisconsultingAIAgileCRMdata analyticscustomer experienceproduct managementmarketing technologyclient-facingstrategyrequirements engineering

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

5-10

Location

Bengaluru, India

Full job description

Join the Digital Integration Services team to modernize marketing and deliver data-driven, personalized customer experiences. Collaborate with business leaders, product owners, and technology teams to influence strategic decisions and shape digital solutions. Lead discovery, requirements engineering, and business analysis activities. Develop business cases and transformation roadmaps aligning business objectives with digital strategy. Facilitate workshops and translate complex business challenges into clear requirements. Drive data, analytics, and reporting initiatives and support AI-enabled transformation projects. Support Agile delivery and product management practices. Requires 6-8 years experience with 4-6 years client-facing, preferably with an MBA in Marketing or strong communication skills. Knowledge of Agile and project management methodologies is essential. Location: Bengaluru, Karnataka, India.

What you'll do

  • Partner with business partners and clients to understand strategic objectives and translate business needs into actionable requirements
  • Lead discovery, requirements engineering, and business analysis activities
  • Develop business cases, solution recommendations, and transformation roadmaps
  • Collaborate with cross-functional teams to define, design, and implement digital solutions
  • Facilitate requirement discussions and solution workshops
  • Translate complex business challenges into functional, non-functional, and operational requirements
  • Define and document business processes, customer journeys, and future-state capabilities
  • Drive data, analytics, and reporting requirements including KPI identification and measurement frameworks
  • Support digital platform, customer experience, marketing technology, CRM, commerce, content management, and data transformation initiatives
  • Contribute to AI-enabled and data-driven transformation initiatives
  • Support Agile delivery and product management practices
  • Participate in testing, validation, change management, training, and adoption activities
  • Act as a trusted advisor providing recommendations, identifying risks and dependencies
  • Continuously evaluate industry trends and emerging technologies

Requirements

  • 6-8 years overall experience
  • 4-6 years in client-facing roles
  • Bachelor’s or master’s degree preferred
  • MBA with Marketing specialization preferred
  • Exceptional communication skills (for non-MBA candidates)
  • Working knowledge of project management methodologies (Agile and non-iterative)
  • Ability to lead discovery, requirements engineering, and business analysis activities
  • Experience in developing business cases, solution recommendations, and transformation roadmaps
  • Ability to collaborate with cross-functional teams
  • Experience facilitating requirement discussions and solution workshops
  • Ability to translate complex business challenges into clear requirements
  • Experience defining business processes, customer journeys, and future-state capabilities
  • Ability to drive data, analytics, and reporting requirements
  • Support Agile delivery and product management practices
  • Experience participating in testing, validation, change management, training, and adoption activities
  • Continuous learning attitude and adaptability
  • Strong consulting mentality and client relationship skills

Tech stack

AIAgileCRMcommerce platformscontent managementdata analyticsdigital platformsmarketing technologyproduct management

Benefits

Employee well-being focusCollaborative work environmentOpportunities for learning, development, and career advancementInnovation-driven cultureWork-life balance and flexibilityDiversity and inclusion commitment

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