Senior Product Owner / Business Analyst

What you'll do

• Own, refine, and prioritize the product backlog to ensure delivery teams focus on the highest-value work
• Build and maintain the product roadmap, ensuring it reflects business priorities and delivers measurable value
• Clearly communicate the product vision, upcoming features, and dependencies to business and technical stakeholders
• Represent the customer and end-user by translating their needs into clear priorities for the development teams
• Conduct workshops, interviews, and discovery sessions to gather business, functional, and non-functional requirements
• Perform detailed requirements analysis and translate findings into structured documentation
• Create detailed business analyses outlining problems, opportunities, and solutions
• Define and validate user requirements and specifications to ensure usability, feasibility, and alignment with business objectives
• Review and validate UI/UX designs delivered to ensure completeness, compliance, and technical feasibility
• Act as the gatekeeper for acceptance—identifying inconsistencies, gaps, and potential risks early
• Ensure the accepted features meet business requirements, follow established standards, and can be built without downstream rework
• Own the critical acceptance and milestone
• Work closely with developers, architects, and technical leads to clarify requirements and ensure shared understanding of goals
• Provide ongoing support during development, ensuring user stories, acceptance criteria, and requirements are fully understood
• Translate business vision into actionable specs that enable accurate, efficient, and high-quality delivery
• Evaluate current business processes, identify areas for improvement, and recommend enhancements
• Partner with stakeholders to design and implement product improvements based on insights, user needs, and data
• Support decision-making with structured analysis and clear communication of findings
• Act as the primary link between business teams, partners and technical delivery teams
• Communicate clearly, openly, and consistently—ensuring all parties understand priorities, constraints, and upcoming changes
• Balance stakeholder needs with the overall product vision and technical realities

Requirements

• Proven experience as a Product Owner, Functional Consultant, or Business Analyst in a digital or technology-focused environment
• Experience relating to CMS (Content Management Systems)
• Strong experience gathering, analysing, and documenting requirements for complex digital platforms
• Demonstrated ability to manage a product backlog, prioritise effectively, and translate business needs into actionable specifications
• Ability to facilitate workshops, present findings, and communicate confidently across business and technical stakeholders
• Comfortable acting as the voice of the user and advocating for quality throughout the delivery lifecycle
• Excellent communication, documentation, analytical, and critical-thinking skills
• A proactive problem-solver who thrives in a fast-paced, agency environment

Tech stack