AdTechTalent
Product10 days agoHybrid

Epsilon

Senior Principal, Product GTM & Enablement

product managementproduct marketingretail mediaad techcommerce mediatechnical program managementtrainingenablementdocumentationJiraConfluenceGitHubSharePointUserflowStorylaneSendGridAI-assisted workflowshybridsenior

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

10+

Location

Brisbane, Australia; Sydney, Australia

Full job description

Senior product GTM and enablement leader role within Product at Epsilon Retail Media. Responsible for translating complex retail media platform capabilities into clear stories and content to support product launches, rollouts, and adoption. Collaborate with Product Managers, Engineering, Product Marketing, Sales, Support, Integration, and client-facing teams. Create presentations, training materials, marketing materials, documentation, FAQs, release notes, product guides, demos, and enablement content. Provide technical support and training for both technical and non-technical audiences. Work globally across APJ, EMEA, and Americas. Requires 10+ years experience in product GTM, marketing, enablement, or related roles with strong understanding of retail media, ad tech, and commerce media concepts. Strong writing, storytelling, presentation, and technical aptitude needed. Experience with tools like Jira, Confluence, GitHub, SharePoint, Userflow, Storylane, SendGrid, and AI-assisted workflows preferred. Benefits include additional leave, parental leave, flexible work program, rewards, hybrid work, gym memberships, learning & development, and wellbeing programs.

What you'll do

  • Translate complex retail media platform capabilities into clear, audience-specific stories
  • Partner with Product and Engineering to understand upcoming releases, clarify platform behavior, document limitations, and explain impacts
  • Create customer-facing and internal product content including presentations, training materials, marketing materials, documentation, FAQs, release notes, product guides, demos, and launch collateral
  • Support rollouts, experiments, beta releases, phased launches, and major platform updates with context, materials, and training
  • Answer product and platform questions before and after launch, supporting technical and non-technical teams
  • Train and enable technical and non-technical audiences including Integration, Support, Sales, Account Management, Product Marketing, Product, and client-facing teams
  • Support client-facing product education, demos, webinars, rollout communications, beta updates, and adoption conversations
  • Work with global teams across APJ, EMEA, and Americas to ensure clear and consistent product communication, training, and rollout support
  • Gather feedback to identify knowledge gaps, adoption friction, documentation needs, and opportunities for improvement

Requirements

  • 10+ years in product GTM, product marketing, product enablement, product operations, solutions consulting, technical program management, or similar cross-functional role
  • Experience supporting product launches, rollouts, experiments, adoption programs, or enablement for retail media, ad tech, commerce media, B2B SaaS, or complex enterprise platforms
  • Strong understanding of retail media, digital advertising, or commerce media concepts such as onsite/offsite activation, sponsored ads, campaign management, auctions, attribution, closed-loop reporting, retailer monetization, or brand/supplier workflows
  • Strong technical aptitude to understand platform behavior, answer product questions, explain technical concepts, and identify when deeper Product or Engineering support is needed
  • Strong writing, storytelling, and presentation skills to create clear, polished, audience-specific content
  • Experience creating presentations, training materials, marketing materials, customer-facing documentation, FAQs, release notes, demos, and product guides
  • Ability to train and support both technical and non-technical audiences
  • Experience working with Product, Engineering, Product Marketing, Sales, Support, Customer Success, Integration, and client-facing teams
  • Comfort working across global teams, multiple time zones, and regional stakeholder groups
  • Ability to influence cross-functional teams without direct authority
  • Strong bias toward action, clarity, quality, and measurable adoption

Tech stack

JiraConfluenceGitHubSharePointUserflowStorylaneSendGridAI-assisted workflows

Benefits

Additional 5 days annual leave each year after 2 yearsParental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefitsAdditional 5 days paid carer leaveWork Your World program allowing flexibility to work from anywhere in the world for up to 6 weeks per yearRewards and recognition with points redeemable in rewards storeHybrid work arrangementsGym membershipsLearning & Development opportunitiesEmployee wellbeing programs covering psychological, medical & safety needs

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