AdTechTalent
Product4 days agoRemote

Merkle

Senior Platform Architect (Braze)

Brazecross-channel marketingEmailPushSMSIn-Appmarketing automationSalesforce Marketing CloudIterableKlaviyoAPIsdata integrationdata warehousingplatform architecturesolution design

Key details

Salary

$94K – $150K

Employment type

Full-time

Seniority

Senior

Years experience

3-5

Location

Remote, United States

Full job description

The Senior Platform Architect leads design and delivery of Braze platform solutions across client engagements. This hands-on role focuses on translating marketing and data requirements into scalable technical implementations. Responsibilities include partnering with cross-functional teams to deliver Braze implementations, acting as a technical point of contact for clients, supporting project planning, designing solutions, configuring platform workflows, troubleshooting issues, and contributing to continuous improvement. Requires 3+ years experience with Braze, cross-channel marketing knowledge, client-facing experience, and a bachelor's degree or equivalent. Must communicate technical concepts clearly and manage multiple priorities. Salary range $94,000 - $150,000. Benefits include medical, vision, dental, life insurance, disability insurance, 401k, flexible PTO, paid holidays, sick leave, and parental leave. Remote position based in Colorado.

What you'll do

  • Partner with cross-functional teams (account, operations, engineering) to deliver Braze implementations from discovery through launch
  • Act as a technical point of contact for clients, explaining solutions and tradeoffs in clear, practical terms
  • Align with stakeholders on priorities, timelines, and technical approach
  • Support project planning, including scope, timelines, and dependencies
  • Gather marketing and technical requirements and translate them into clear solution designs
  • Configure data feeds, platform setup, and campaign workflows within Braze
  • Troubleshoot data and platform issues using available tools, documentation, and team support
  • Contribute to project scoping and estimation to support accurate planning
  • Stay current on Braze platform capabilities and relevant marketing technology trends
  • Share knowledge and contribute to documentation and best practices
  • Identify opportunities to improve processes, tools, or delivery approaches
  • Provide guidance and support to less experienced team members when needed

Requirements

  • 3+ years of hands-on experience with the Braze platform
  • Experience supporting cross-channel marketing (Email, Push, SMS, In-App, or similar)
  • Experience in a client-facing or consulting environment
  • Bachelor’s degree or equivalent practical experience
  • Able to explain technical concepts to both technical and non-technical audiences
  • Comfortable collaborating across teams and working with multiple stakeholders
  • Approaches problem-solving in a structured, methodical way
  • Able to manage multiple priorities with support from project or team leads

Tech stack

BrazeEmailPushSMSIn-AppSalesforce Marketing CloudIterableKlaviyoAPIsdata integrationdata warehousing

Benefits

Medical, vision, and dental insuranceLife insuranceShort-term and long-term disability insurance401kFlexible paid time offAt least 15 paid holidays per yearPaid sick and safe leavePaid parental leave

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