The Trade Desk seeks a senior technical program manager for Recruiting Operations to lead strategic, cross-functional Talent Acquisition Operations programs globally. Responsibilities include end-to-end program ownership, project planning, coordination across multiple teams, intake and prioritization management, process design and change management, ATS configuration and administration (preferably Greenhouse), system implementations and migrations, and reporting with defined success metrics. Candidates must have 7+ years of relevant experience, hands-on ATS configuration skills, experience leading system implementations, strong process and change management capabilities, fluency in reporting and analytics with BI tools and SQL, excellent written communication, and ability to influence senior stakeholders. Locations: New York, NY and San Francisco, CA. Salary range: $93,800–$172,000 USD. Benefits include comprehensive healthcare, retirement plans, disability coverage, life insurance, tuition reimbursement, parental leave, paid time off, stock-based compensation, and employee stock purchase plan.
What you'll do
Own strategic programs end to end, leading high-visibility, cross-functional TA Ops programs from scoping through launch, adoption, and measurement
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
Bellevue, United States; Boston, United States; Boulder, United States; Chicago, United States; Denver, United States; Los Angeles, United States; New York, US; San Francisco, United States; San Jose, United States; Seattle, United States; Ventura, United States•7 days ago
Build and maintain project plans, milestones, dependency maps, RAID logs, and operating rhythms
Coordinate work across Recruiting, People, Legal, Procurement, Finance, Business Engineering, and TA Ops pillars
Design and improve the intake experience including routing, request quality, acknowledgement, ownership assignment, deflection, and status visibility
Run prioritization with transparency, support alignment forum, score requests on value versus effort, and make tradeoffs clear
Turn demand into roadmap themes using intake patterns, escalations, and recurring pain points
Design process improvements, map current state, identify friction, design future state, and implement change for adoption
Own SOPs and change management including creating standards, runbooks, communications, and launch materials
Develop training, self-serve content, and feedback loops to reduce tickets and improve adoption
Configure ATS including requisition and job templates, interview plans, scorecards, approvals, offer workflows, custom fields, automations, and notifications
Lead system implementations and migrations including requirements, data mapping, configuration, test planning, UAT, cutover, and post-go-live hypercare
Configure and administer tools like Smartsheet, Jira, Confluence, and SharePoint within governance and compliance guardrails
Define success measures for speed, quality, adoption, satisfaction, and risk
Create portfolio, intake, and roadmap reporting that turns data into decisions
Provide clear ownership, transparent prioritization, predictable communication, and follow-through while gathering feedback from Recruiting Leadership and cross-functional partners
Requirements
7+ years in Talent Acquisition Operations, Recruiting Operations, People Technology, or technical program management supporting a talent or HR function
Demonstrated end-to-end ownership of complex, cross-functional programs at global or multi-region scale
Hands-on ATS administration and configuration experience (Greenhouse strongly preferred; comparable depth in Workday Recruiting, SmartRecruiters, Lever, iCIMS, or Ashby considered)
Led at least one system implementation or migration end to end, including requirements, data mapping, testing, cutover, and post-launch support
Process design and change management experience
Working fluency with reporting and analytics, including defining measures, building dashboards, and reasoning about data models and data quality
Comfort with BI tooling required; SQL a strong plus
Strong written communication skills
Ability to influence senior stakeholders without formal authority
Comfort with ambiguity and ability to scope complex, politically sensitive problems
Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependentsRetirement benefits including 401k plan and company matchShort and long-term disability coverageBasic life insuranceWell-being benefitsReimbursement for certain tuition expensesParental leaveSick time of 1 hour per 30 hours workedVacation time up to 120 hours in the first year and 160 hours thereafterAround 13 paid holidays per yearEligibility for stock-based compensation grantsVariable compensation-based incentives and commissionsEmployee Stock Purchase Plan with discounted stock purchase
Apply now
Ready to take the next step in your career? Click the button below to continue to the application process.
