Senior Manager, Revenue Operations

What you'll do

• Own forecasting, pipeline governance, CRM discipline, and operating cadence across North America
• Drive scalable Revenue Operations processes by improving forecasting, pipeline management, opportunity tracking, and sales performance visibility
• Optimize Salesforce as the commercial team's primary operating tool, improving CRM adoption, data quality, reporting, and process governance
• Identify opportunities to automate manual workflows and leverage AI, Business Intelligence, and technology to improve efficiency and scalability
• Partner closely with Sales Leadership, Finance, BI, and Global Revenue Operations to support planning, commercial execution, and strategic decision-making
• Deliver actionable reporting and business insights with clear recommendations to improve revenue performance
• Lead cross-functional operational initiatives to simplify processes, reduce complexity, and increase seller productivity
• Champion operational excellence by driving change, encouraging adoption of best practices, and evolving the region towards a scalable operating model

Requirements

• 6+ years of experience in Revenue Operations, Sales Operations, Business Operations, or similar commercial operations role
• Proven experience managing forecasting, pipeline governance, CRM processes, sales reporting, and operating cadence
• Advanced Salesforce knowledge including CRM governance, reporting, dashboards, and process optimization
• Experience working with Business Intelligence tools, automation, and scalable systems architecture
• Experience leveraging AI to improve business processes is highly valued
• Ability to identify operational inefficiencies and implement scalable solutions that reduce manual work
• Strong analytical mindset with ability to translate data into clear business recommendations
• Excellent stakeholder management and communication skills with experience influencing senior commercial leaders and cross-functional teams
• Proactive, solution-oriented approach with strong ownership, sound judgment, and ability to balance strategic thinking with hands-on execution

Tech stack

Benefits