Senior Manager, Revenue Operations - North America role based in New York. Responsible for driving operational excellence by managing forecasting, pipeline governance, CRM discipline, and operating cadence. Optimize Salesforce usage, improve forecasting accuracy, automate workflows, and leverage AI and Business Intelligence tools. Collaborate with Sales, Finance, BI, and Global Revenue Operations to support commercial execution and strategic decisions. Requires 6+ years in Revenue or Sales Operations, advanced Salesforce skills, experience with BI tools and automation, strong analytical and communication skills. Benefits include flexible hybrid work, learning and development, health insurance, unlimited PTO, 401K matching, and wellness programs.
What you'll do
Own forecasting, pipeline governance, CRM discipline, and operating cadence across North America
Drive scalable Revenue Operations processes by improving forecasting, pipeline management, opportunity tracking, and sales performance visibility
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Requirements
6+ years of experience in Revenue Operations, Sales Operations, Business Operations, or similar commercial operations role
Advanced Salesforce knowledge including CRM governance, reporting, dashboards, and process optimization
Experience working with Business Intelligence tools, automation, and scalable systems architecture
Experience leveraging AI to improve business processes is highly valued
Ability to identify operational inefficiencies and implement scalable solutions that reduce manual work
Strong analytical mindset with ability to translate data into clear business recommendations
Excellent stakeholder management and communication skills with experience influencing senior commercial leaders and cross-functional teams
Proactive, solution-oriented approach with strong ownership, sound judgment, and ability to balance strategic thinking with hands-on execution
Tech stack
SalesforceCRMBusiness IntelligenceAIautomation
Benefits
Flexible schedules and hybrid work modelAccess to online learning, continuous training, and optional English or Spanish group classesWell-being initiatives including SeedDay, Digital Disconnection, and team-building momentsGlobal events, offsites, celebrations, and strong sense of belongingFlexible remuneration planProgram for transit and parkingComprehensive health insurance coverageGympass access to wellness programs and fitness classesUnlimited Paid Time Off401K matching contribution of first 6% of pay, up to $4,000 per year
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