Senior Manager, Learning & Enablement

What you'll do

• Serve as primary administrator for learning and enablement platforms including Seismic, Mindtickle, Synthesia, and related learning technologies
• Manage learning paths, certifications, permissions, reporting, platform configuration, and user administration
• Support platform integrations, content management, SCORM deployment, system enhancements, and vendor relationships
• Drive platform adoption through governance, process standardization, documentation, and user support
• Establish scalable standards for learning systems, content management, reporting, and knowledge sharing
• Evaluate and implement new technologies, automation opportunities, and AI-powered solutions to improve learning effectiveness and operational efficiency
• Convert SME knowledge and business content into learning experiences, training materials, and enablement resources
• Build and maintain eLearning modules, certifications, learning paths, facilitator guides, job aids, and supporting materials
• Create and edit learning content using AI-powered tools and learning technologies
• Produce and maintain Synthesia videos and multimedia learning assets
• Support instructional design efforts for onboarding, leadership development, sales enablement, and AI learning programs
• Assist stakeholders in creating scalable learning experiences and content assets
• Lead complex cross-functional projects from planning through execution and adoption
• Support planning, execution, measurement, and continuous improvement of onboarding, enablement, leadership development, and learning programs
• Create scalable processes, documentation, workflows, and governance models
• Establish project plans, timelines, communication strategies, and stakeholder updates
• Identify risks, dependencies, and opportunities for improvement
• Support ongoing optimization of PubMatic University programs and operations
• Develop and maintain learning and enablement dashboards and reporting
• Track adoption, completion, certification, engagement, and program effectiveness metrics
• Provide insights and recommendations to stakeholders and leadership
• Establish governance processes that improve consistency, scalability, and operational efficiency
• Create and maintain SOPs, documentation, and knowledge repositories to reduce operational dependency on individuals
• Partner with Product Marketing, GTM teams, HR, Product, IT, AI Council members, and leadership teams
• Manage program communications, newsletters, launch communications, and stakeholder updates
• Build strong relationships across the business while balancing competing priorities
• Act as a trusted operational partner who helps teams move initiatives forward efficiently

Requirements

• 7+ years of experience in learning operations, enablement operations, program management, learning technology administration, or related field
• Experience administering learning platforms such as Seismic, Mindtickle, Highspot, WorkRamp, Lessonly, Showpad, or similar systems
• Strong project and program management skills with experience managing multiple initiatives simultaneously
• Experience building scalable processes, governance models, and operational frameworks
• Strong analytical skills with experience developing reports, dashboards, and business insights
• Experience creating digital learning content and enablement materials
• Experience working with AI tools to support content creation, productivity, and workflow automation
• Strong written and verbal communication skills
• Ability to operate independently and drive projects forward with limited direction
• Strong business acumen and stakeholder management skills
• Exceptional organizational skills and attention to detail

Tech stack

Benefits