AdTechTalent
Other22 days agoHybrid

Epsilon

Senior Manager, Consumer Insights

consumer insightsquantitative researchsurvey designdata analysisproject managementExcelPowerPointQualtricsmarket researchclient presentations

Key details

Salary

CA$91K – CA$130K

Employment type

Full-time

Seniority

Senior

Years experience

5-10

Location

Toronto, Canada

Full job description

The Consumer Insights Senior Manager will lead consumer quantitative research projects focused on the US market, supporting Publicis agency clients within the Epsilon research team. Responsibilities include managing the full project cycle from study design, questionnaire development, analysis, reporting, and client presentations. The role requires strong project management, coordination, and communication skills. Qualifications include 7-10 years of experience in consumer quantitative research, strong Excel and PowerPoint skills, and familiarity with Qualtrics is a plus. The position is full-time based in Toronto, Ontario, Canada. Salary range is CAD $90,700-$129,500 per year.

What you'll do

  • Lead primary research studies through various parts of the research project cycle including scoping, research design and proposal development
  • Design questionnaires to align with learning goals
  • Lead analysis and reporting
  • Finalize results and key conclusions into client presentations
  • Liaison and communication with clients, internal teams and partners
  • Support the CI Coordinator/Programmer on project execution tasks including survey testing, monitoring fieldwork, and communication with stakeholders
  • Coordinate project timeline and deliverables with other team members
  • Manage concurrent tasks from multiple projects considering dependencies and timeline needs
  • Assist with department tracking and evolving processes
  • Ensure privacy and consumer data are handled per business needs
  • Other projects as time permits

Requirements

  • 7 to 10 years experience in consumer quantitative research survey design, analysis and reporting
  • Very strong organization and project management skills
  • Great attention to detail, accuracy and problem solving
  • Experience working with cross-functional teams
  • Excellent written and oral communication skills
  • Proactive working style, with flexibility to shift priorities based on department evolving needs
  • Strong skills with Excel and PPT software for analysis and reporting
  • Ability to learn quickly and take initiative
  • Education/training in market research
  • Work experience in a fast paced, research supplier role and/or supporting agency teams
  • Familiarity with Qualtrics is an asset

Tech stack

ExcelPowerPointQualtrics

Benefits

Paid Time Off Policy (PTO)12 paid holidaysPaid sick timeParental/new child benefitsComprehensive health coverageRetirement plan with company matchProfessional developmentEmployee recognitionCharitable donation matchingEmployee assistance programHealth awareness benefits

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