Senior Manager of Agency Partner Management role leading a team responsible for managing independent agency portfolios on the MNTN platform. Responsibilities include driving gross media spend growth, expanding business, coaching team members, forecasting, running portfolio and pipeline reviews, building onboarding and growth playbooks, and maintaining strong agency relationships. Requires 10+ years in partner/account management or customer success in AdTech, MarTech, or Digital Media with 5+ years managing teams. Must have experience with paid media metrics (CPA, ROAS), Salesforce or similar CRM, strong analytical skills, and ability to communicate across seniority levels. The role is full-time and remote, based in the United States.
What you'll do
Lead, coach, hire, and ramp Agency Partner Managers driving accountability for gross media spend growth, new business, and partner health
Forecast spend and expansion, track targets, and ensure every account has a clear growth plan
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Requirements
10+ years in partner management, account management, customer success, or a similar client-facing role in AdTech, MarTech, or Digital Media, including 5+ years leading teams
Track record of growing existing accounts through upselling, cross-selling, and expansion
Experience hiring, onboarding, coaching, and developing team members with accountability for performance and career growth
Hands-on knowledge of paid media metrics including CPA, ROAS, and budget pacing
Strong analytical skills and ownership of retention and account recovery
Experience using Salesforce or similar CRM to manage pipelines, gross media spend, net revenue expansion, and forecast accuracy
Clear communication and influence across seniority levels including agency leadership
Experience leading training, workshops, and webinars
Experience partnering across Sales, Customer Success, and Product Marketing
Tech stack
SalesforceCRM
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