Senior Invoicing Specialist

What you'll do

• Master our in house billing system
• Prepare, review, and process customer invoices accurately and on time
• Validate billing data and supporting documentation to ensure invoice accuracy and compliance with internal policies
• Investigate and resolve invoicing discrepancies, billing inquiries, and payment-related issues
• Partner with Customer Success, Sales, Revenue Operations, and Finance teams to ensure billing information is complete and accurate
• Maintain invoicing records and supporting documentation in financial systems
• Support month-end close activities, reconciliations, and reporting related to invoicing and accounts receivable processes
• Identify opportunities to improve invoicing workflows, controls, and operational efficiency
• Assist with audits and compliance requests by providing accurate billing documentation and supporting information

Requirements

• Experience working in invoicing, billing, accounts receivable, or a related finance operations role
• Strong attention to detail and commitment to delivering accurate work
• Experience working with financial systems, ERP platforms, or billing tools
• Ability to investigate issues, identify root causes, and resolve discrepancies effectively
• Experience in Netsuite & Salesforce is considered an advantage
• Strong organizational skills and the ability to manage multiple priorities and deadlines
• Experience in a SaaS company is considered an advantage
• Excellent communication skills and confidence working with cross-functional stakeholders
• Proficiency in Microsoft Excel or Google Sheets for data review and analysis
• A proactive approach to process improvement and operational excellence

Tech stack