Senior Executive - Account Receivable & Collections, Affle

What you'll do

• Manage collections and accounts receivable operations including day-to-day collections activities for overdue accounts
• Contact clients via phone, email, or other channels to follow up on overdue invoices
• Ensure prompt and professional follow-up on overdue accounts in line with company policy
• Monitor and review aged receivables for timely action
• Maintain accurate records of client communications regarding overdue payments
• Review and reconcile customer accounts to ensure correct payment application
• Interact regularly with internal stakeholders (sales, operations, customer service) to discuss collection issues and improve payment collection processes
• Build and maintain positive client relationships to facilitate smooth payment communications
• Address client inquiries, disputes, or concerns about billing or payment terms professionally
• Act as liaison between clients and internal teams to resolve payment-related issues
• Accurately record customer payments into accounting system, including partial payments, discounts, credits, or adjustments
• Collaborate with collections team to monitor overdue payments and update entries accordingly
• Regularly reconcile customer ledgers to ensure proper recording of payments, credits, and adjustments
• Identify and resolve discrepancies between customer payments and company records
• Investigate and resolve inconsistencies in customer accounts including unresolved payments, unapplied credits, or billing errors
• Maintain proper documentation for all accounts receivable transactions as per company procedures
• Assist in filing and organization of financial records
• Ensure compliance with company policies, credit terms, and relevant accounting regulations
• Assist with audits and reporting as required

Requirements

• Bachelor’s Degree in Accounting or Commerce
• 2 – 4 years’ experience in Accountancy / Finance
• Hands on TDS/26AS reconciliation
• Good communication skills in English
• Proficiency in accounting software and Microsoft Office applications, particularly Excel and Google Spreadsheets
• Ability to question current practices, identify root causes and corrective actions, and drive improvements
• Strong financial acumen, problem solving and analytical skills
• Basic understanding of accounting principles
• Strong attention to detail and accuracy

Tech stack