Senior Director, IT

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Senior Director, IT responsible for global IT strategy, operations, and employee technology experience across Americas, EMEA, and APAC. Lead IT managers and engineers managing end-user computing, collaboration, and corporate infrastructure. Partner with Security, Workplace, People, and Finance to align IT with business and security priorities. Develop IT and AI adoption strategies including tooling, pilot programs, and organizational rollout. Oversee global IT operations, service management, SLAs, and support for key hubs and remote employees. Manage corporate IT infrastructure including networks, SaaS platforms, and device fleet with focus on standardization, automation, and security. Implement IT security policies and support compliance efforts (SOC 2, ISO 27001, GDPR, SOX). Lead IT incident response and collaborate on security incidents. Manage and grow global IT team, clarify roles, provide coaching, and manage budget. Lead IT change management for company-wide rollouts and partner on employee enablement and training. Requires 12+ years IT experience with 5+ years in global IT leadership, deep knowledge of SaaS, identity management, device management, security compliance, and AI/ML tools. Bachelor's degree required; advanced degrees and certifications preferred.