Senior Director, IT responsible for global IT strategy, operations, and employee technology experience across Americas, EMEA, and APAC. Lead IT managers and engineers managing end-user computing, collaboration, and corporate infrastructure. Develop multi-year IT and AI adoption strategies aligned with business goals. Oversee IT service management, infrastructure, security compliance, and incident response. Manage global IT teams, budgets, and change management for technology rollouts including AI integration. Requirements include 12+ years IT experience, 5+ years leading global IT teams, expertise in SaaS, identity and device management, security compliance (SOC 2, ISO 27001, GDPR, SOX), AI/ML tools familiarity, and strong leadership and communication skills. Bachelor's degree required; advanced degrees and certifications preferred. Benefits include medical, dental, vision, 401(k) with match, disability coverage, life insurance, paid holidays, flexible time off, and potential bonus and equity awards.
What you'll do
Define and drive a multi-year IT strategy and roadmap aligned with company growth, security posture, and hybrid/remote working model
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Requirements
12+ years of progressive IT experience
5+ years leading global IT teams in a high-growth, technology-driven company
Experience leading end-user computing, collaboration platforms, and office IT/AV at scale across multiple regions
Deep understanding of enterprise SaaS ecosystems, identity and access management, device management (e.g., MDM), and network infrastructure
Experience operating in a security-first environment and supporting compliance frameworks such as SOC 2, ISO 27001, GDPR, SOX
Proven ability to build and lead distributed teams across multiple time zones
Strong stakeholder management and communication skills
Track record of driving operational excellence, automation, and process maturity in IT service delivery
Hands-on experience with AI/ML tools, platforms, or infrastructure; familiarity with LLMs, generative AI, prompt engineering, or AI integration in enterprise settings is a strong plus
Experience developing governance, security, and adoption strategies for emerging technologies
Experience serving as a strategic advisor to executive leadership on IT and digital strategy
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; advanced degree and/or certifications (e.g., ITIL, CISCP, CISM) are a plus
Medical, dental, and vision insurance401(k) plan with company matchShort-term and long-term disability coverageBasic life insuranceWell-being benefits and perksUp to 12 scheduled paid holidays per calendar yearOne Thrive Day off per quarterFlexible Time Off (FTO)Potential eligibility for bonus and equity awards
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