Full job description
The Trade Desk seeks a Director, Sales Operations to lead operational excellence and partner strategically with GTM Sales and Client Services leadership. The role is within Global Revenue Operations, focusing on advancing commercial priorities, scaling processes, and enabling field productivity through cross-functional collaboration. Responsibilities include designing and running the GTM operating system, leading PMO for cross-sector initiatives, ensuring GTM readiness and launch excellence, executive communication, change leadership, and leading cross-functional teams. Requires 10+ years in GTM or Revenue Operations, strong PMO leadership, mastery of operating cadences, data fluency with Salesforce and BI tools, commercial acumen, change leadership, and executive communication skills. Benefits include comprehensive healthcare, retirement plans, disability coverage, life insurance, tuition reimbursement, parental leave, sick and vacation time, paid holidays, stock purchase plan, and variable incentives. Salary range: $166,200–$304,700 USD. Location: San Francisco, California.
What you'll do
- Design and run the GTM operating system establishing weekly, monthly, quarterly, and annual rhythms connecting initiatives to decisions and revenue actions
- Institutionalize a single source of truth by aligning definitions and executive views across Salesforce, Anaplan, BI systems, and The Trade Desk platform
- Lead mechanism design translating company goals into GTM OKRs and building mechanisms like revenue call packs, narrative briefs, and decision logs
- Own the PMO for high stakes, cross cutting programs such as tentpoles, new data and inventory partnership launches, Annual Planning, Account Planning
- Drive Working Backwards planning by defining strategy, scope, objectives, decision gates, success metrics and aligning executive sponsors and cross functional owners
- Enable execution at scale by building reusable playbooks and launch checklists for cross functional execution across regions and sectors
- Ensure cross functional readiness at launch across Sales, Client Services, Product, Marketing, Finance, Legal, RevOps and other teams
- Define readiness criteria, test field preparedness, and certify launch go decisions
- Accelerate speed to monetization by coupling launches to pipeline and revenue attachment plans and short feedback cycles at 30, 60, and 90 days
- Remove friction in approvals, tooling, and data
- Drive value based execution by operationalizing deal frameworks, pricing guardrails, and standardized commercial plays
- Lead narrative first communications by developing briefs for executive forums, delivering outcome-oriented readouts, maintaining decision logs and action trackers
- Drive change management by landing new mechanisms such as processes, dashboards, and playbooks ensuring sustained adoption
- Lead high performing cross functional teams without direct management authority
- Build a culture of mechanisms by modeling ownership, dive deep rigor, bias for action, and insistence on highest standards
Requirements
- 10 or more years in GTM Operations, Revenue Operations, Strategy or Program Management, or related roles in ad tech, enterprise SaaS, marketplaces, or digital media
- Enterprise grade PMO leadership running multi workstream, cross functional initiatives across regions and product portfolios, designing mechanisms that scale
- Mastery of operating cadences including WBR and QBR design and facilitation, OKR management, executive narrative writing, and decision governance
- Strong data and systems fluency including Salesforce (required) and Anaplan or BI tools such as Power BI or Tableau
- Comfort with data quality frameworks and stage exit criteria
- Commercial acumen including experience operationalizing value based strategy, opportunity sizing, deal frameworks, and program mechanics
- Proven change leadership in complex, matrixed environments with the ability to drive adoption and reduce manual work through process simplification and automation
- Executive presence and communication strength including crisp, action-oriented storytelling and the ability to influence senior leaders and align diverse stakeholders quickly
- Experience in 0 to 1 design, 1 to n scale, and continuous improvement with a bias for mechanisms, not one-off fixes
Tech stack
SalesforceAnaplanPower BITableau
Benefits
Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependentsRetirement benefits such as a 401k plan and company matchShort and long-term disability coverageBasic life insuranceWell-being benefitsReimbursement for certain tuition expensesParental leaveSick time of 1 hour per 30 hours workedVacation time for full-time employees up to 120 hours through the first year and 160 hours thereafterAround 13 paid holidays per yearEmployee Stock Purchase Plan with stock purchase at a discountVariable compensation-based incentives and commissions depending on roleStock-based compensation grants based on company and individual performance