TripleLift

Verve
Senior Customer Success Manager
Key details
Salary
$120K – $140K
Employment type
Full-time
Seniority
Senior
Years experience
5-10
Location
New York, US
Full job description
Verve For Advertisers seeks a senior Customer Success professional with 5+ years experience in customer success, ad operations, or programmatic campaign management. The role requires deep expertise in DSP platforms, mobile advertising, and the programmatic ecosystem, with familiarity in privacy-first measurement frameworks like SKAdNetwork preferred. Responsibilities include managing advertiser accounts, campaign execution, data analysis, client relationship building, and collaboration with Sales, Product, and Engineering teams. The position is full-time, hybrid based in New York City, offering benefits including health insurance, 401(k) match, PTO, parental leave, and free lunch onsite. Salary range is $120,000 to $140,000 USD.
What you'll do
- Serve as the primary point of contact for a portfolio of advertiser accounts, ensuring their success and satisfaction
- Build and maintain strong, long-term relationships with clients, understanding their business goals and challenges
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