Senior CRM & Loyalty Engineer

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Full job description

Lead the design, customization, and optimization of CRM platforms (Salesforce, HubSpot, Microsoft Dynamics) with robust integration, advanced analytics, and scalable solutions. Lead development of complex software solutions, provide technical guidance and mentorship, ensure architectural integrity, maintain documentation, participate in planning and estimation, drive continuous improvements, act as SME for client work, and contribute to team strategy. Required skills include CRM platform expertise, programming in APEX, C#, .NET, API integration (REST/SOAP), CI/CD tools, database querying, data analysis (Excel, Power BI, Tableau), customer data management, troubleshooting, Agile/Scrum experience, and preferred Salesforce certifications. Benefits include hybrid work model, competitive salary, volunteer and wellness days, modern offices, multicultural environment, training, mentorship, and global collaboration.