Senior CRM & Loyalty Engineer

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Full job description

Lead the design, customization, and optimization of CRM platforms such as Salesforce, HubSpot, and Microsoft Dynamics. Develop complex digital and software solutions, ensuring integration, data analytics, and scalability aligned with strategic objectives. Provide technical guidance and mentorship to junior engineers. Maintain software architecture documentation and participate in project planning and estimation. Drive continuous improvement and act as subject matter expert for client work. Required skills include CRM systems expertise, programming in APEX, C#, .NET, API integration (REST/SOAP), CI/CD tools, database querying, data analysis with Excel, Power BI, Tableau, and experience in Agile/Scrum environments. Preferred Salesforce certifications and knowledge of cloud platforms, loyalty management, and specialized Salesforce clouds are advantageous. The role offers hybrid work flexibility and is based in Bucharest, Romania.