AdTechTalent
Product4 days agoHybrid

Merkle

Senior Commerce Business Analyst

digital signageCMSobject recognitionproject managementdigital platformsdata privacylegalinformation securitystakeholder managementtechnology deliveryhybrid workLausanne

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

Lausanne, Switzerland

Full job description

Drive deployment and adoption of Brand retail digital signage CMS, object recognition, and related technology stack. Translate business requirements into functional design with stakeholders. Manage end-user requests and define test scenarios. Ensure consumer satisfaction and support technology delivery processes. Maintain technological consistency and data availability during tech transitions. Develop knowledge base and increase stakeholder awareness through toolboxes, dashboards, and info sessions. Requires bachelor's degree in relevant field, project delivery experience, strong documentation and project management skills, knowledge of digital environment regulations, and ability to work in a global multicultural setting. Fluent English and hybrid work with 2 days per week onsite in Lausanne.

What you'll do

  • Drive deployment and market adoption of Brand retail digital signage CMS, object recognition and other Brand retail technology stack
  • Translate business requirements and consumer experiences into business/functional design
  • Centralize and manage end-user requests related to Brand retail technology
  • Define, prepare and review test scenarios & templates reflecting business requirements
  • Ensure end consumer satisfaction with technological solutions
  • Provide business support in technology delivery process and streamline business processes
  • Ensure technological consistency, availability of historical data and smooth transition from legacy to updated tech stack
  • Contribute to development of technological knowledge base for efficient Run & Support
  • Extend stakeholder awareness and knowledge about Brand retail technological stack via toolboxes, dashboards and info sessions

Requirements

  • Bachelor's degree in a relevant subject (Digital project management, MultiMedia, Brand Retail)
  • Proven track record of delivering projects including digital platforms
  • Strong documentation skills
  • Strong project management skills
  • Experience with digital environment and related regulatory aspects (data privacy, legal, information security)
  • Experience working successfully in a global, multicultural organization
  • Collaborative team player with strong relationship-building skills
  • Ability to work independently
  • Ability to work effectively across functions
  • Ability to build strong partnership and trust with partners and management
  • Strong organization skills
  • Fluent in written and spoken English
  • 2 days per week working at the client's location in Lausanne

Tech stack

digital signage CMSobject recognitiondigital platformsdashboardstoolboxes

Benefits

25 days of holidays2 volunteer days for charitable activities3 extra wellness days on top of vacation daysMental Health First Aider and Employee Assistance program40-hour week & overtime compensationFlexible working hours model (flextime)State-of-the-art, creative office space with ergonomically equipped workstationsFull access to Dentsu Academy, on-site learning sessions, online language coursesReferral bonus programWorkation possibilityTeam events: company parties, monthly breakfasts, aperos

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