AdTechTalent
Ad Ops29 days agoHybrid

Smadex

Senior Client Success Manager

seniorclient successmobile advertisingprogrammaticuser acquisitionROASCPMCPACPIIPMMMPdata analysishybridLondon

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

3-5

Location

London, United Kingdom

Full job description

Smadex is seeking a Senior Client Success Manager based in London (hybrid role) to manage and grow a portfolio of clients across Europe. The role involves monitoring and optimizing mobile performance-based user acquisition campaigns on programmatic platforms to exceed client KPIs. Responsibilities include building strategic partnerships, identifying growth opportunities, providing data-driven insights, simplifying complex data for clients, leading meetings, and representing the company externally. Requirements include 3+ years of relevant mobile experience, strong analytical skills with knowledge of cohort analysis and acquisition metrics (ROAS, CPM, IPM, CPI, CPA), excellent English communication skills, understanding of the mobile app industry, and strong organizational skills. Benefits include competitive pay, health insurance, hybrid work model, travel opportunities to Barcelona HQ, exposure to global app publishers, and career growth opportunities. Visa sponsorship is not provided.

What you'll do

  • Build and manage strategic partnerships within your portfolio
  • Identify growth opportunities and execute them to achieve goals
  • Enable decision-making with a data-driven strategy and valuable insights
  • Translate complex data analysis into simple language for clear communications
  • Offer new product features aligned with customers’ business stage
  • Lead client meetings and regular business reviews
  • Represent Entravision & Smadex externally and sell the in-house mobile advertising solution

Requirements

  • 3+ years of mobile experience managing mobile performance-based user acquisition campaigns on programmatic
  • Excellent verbal and written communication skills in English
  • Analytical skills with deep understanding of cohort analysis and customer acquisition metrics including ROAS, CPM, IPM, CPI, CPA
  • Strong understanding of the mobile app industry including actors, media-buying, sellers, suppliers, MMPs
  • Proactive, disciplined, and highly organized with ability to manage and prioritize multiple tasks simultaneously
  • Positive attitude, passion for Apps, and love for problem-solving
  • Legal permit to work in the UK (no visa sponsorship provided)

Tech stack

programmaticmobile performance-based user acquisitioncohort analysisROASCPMIPMCPICPAMMP

Benefits

Competitive remunerationHealth insuranceBe part of a leading, fast-growing, innovative company shaping the future of mobile advertisingIntegrate a highly motivated and young teamPossibility of traveling to the Barcelona HQ for collaboration and team-building activitiesHybrid work model: 3 days in co-working space and 2 days from homeExposure to leading global app publishers and media partners in digital advertisingLearning and training opportunities to grow your career

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