Senior Client Services Manager, Growth

What you'll do

• Serve as a strategic lead and trusted advisor across SMB and more complex/high-impact client accounts
• Own end-to-end strategy, execution, and optimization, with a focus on driving scalable business outcomes
• Translate complex performance data into forward-looking strategic recommendations and growth plans
• Proactively identify unstated client needs and new opportunities, influencing direction beyond day-to-day execution
• Act as a subject matter expert across Tatari’s ecosystem, leveraging cross-functional partners (Data Science, Engineering, etc.) to solve complex challenges
• Lead clients through their broader TV strategy—driving education, adoption, and long-term success
• Act as the expert voice in client conversations, confidently leading strategy discussions and pushing thinking forward
• Build and manage relationships with senior stakeholders and C-level executives
• Contribute to team development by mentoring junior team members and shaping best practices

Requirements

• Bachelor’s degree from a four-year institution, preferably in Business, Economics, Statistics, or Data Analytics
• 6+ years of experience in post-sales paid media account management, with regular interaction with senior stakeholders and C-level executives
• 2+ years of hands-on experience buying, trading, or managing campaigns across TV, digital, or programmatic platforms (e.g., DSPs)
• Demonstrated ability to elevate others through mentorship, training, or cross-functional collaboration
• Strong background supporting performance-driven brands or agencies, with demonstrated success optimizing toward CPA, CAC, ROAS, and other business outcomes
• Solid understanding of the streaming and programmatic advertising ecosystem (linear TV experience is a plus)
• Proven ability to analyze performance data, synthesize insights, and communicate clear, compelling narratives to both technical and non-technical stakeholders
• Highly organized and detail-oriented, with the ability to manage multiple clients and priorities in a fast-paced environment
• Excellent presentation, communication, and listening skills, with the confidence to lead client conversations and influence outcomes

Tech stack

Benefits