AdTechTalent
Marketing2 months agoHybrid

Epsilon

Senior Business Systems Analyst

SQLSSMSdatabase marketingmulti-channel marketingcampaign executionproject managementclient communicationnegotiationdata analysismarketing operations

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

5-10

Location

Bengaluru, India

Full job description

The Automotive Practice at Epsilon is seeking a Campaign BSA with 5-8 years of experience in database marketing. The role requires strong SQL and SSMS skills, experience managing multi-channel marketing programs, and the ability to lead client communications and project delivery. Responsibilities include managing direct marketing programs, improving project delivery quality, documenting information, leading client meetings, and translating customer needs into requirements. Candidates must have a bachelor's degree in computer science or equivalent, excellent communication and organizational skills, leadership ability, and experience with relational databases and project management methodologies. Shift timing is 1PM IST to 10PM IST. Preferred qualifications include negotiation skills, business and technical understanding, problem-solving, coaching ability, and quick learning. The position is full-time based in Bengaluru, Karnataka, India.

What you'll do

  • Act as main client team contact for operations and development communication with onshore team and client
  • Assemble, analyze, and evaluate data to make well-reasoned recommendations and decisions
  • Manage day-to-day aspects of direct marketing programs focusing on high quality client results
  • Improve delivery quality, repeatability, and on-time delivery of projects
  • Document information effectively through databases and knowledge warehouses
  • Lead client meetings, negotiate deliverables, and drive successful outcomes
  • Make proactive recommendations
  • Interpret customer needs and translate into written requirements

Requirements

  • Bachelor’s degree in computer science or equivalent
  • 5-8 years relevant work experience in database marketing
  • Proficiency in SSMS and creating complex scripts
  • Strong SQL skills with ability to write complex queries and scripts
  • Excellent written and communication skills
  • Excellent organizational and interpersonal skills
  • Experience managing execution of multi-channel marketing programs/operations across multiple accounts
  • Hands-on experience managing marketing database solutions
  • Solid understanding of relational databases
  • Working knowledge of project management methodologies and artifact creation
  • Good problem solving and negotiation skills
  • Leadership skills to motivate diverse teams
  • Ability to manage multiple high priority efforts under deadline pressure with little to no direction
  • Detail-oriented, able to multi-task and prioritize
  • Shift time: 1PM IST – 10PM IST
  • Preferred: Excellent negotiation skills with internal clients
  • Preferred: Excellent understanding of business and technical language
  • Preferred: Ability to solve complex problems and recognize/manage new business opportunities
  • Preferred: Ability to coach analysts and developers and influence peers and management
  • Preferred: Ability to learn quickly and establish expertise with company and client solutions

Tech stack

SQLSSMSdatabase marketingrelational databasesproject management methodologies

Benefits

Employee well-being focusCollaborative work environmentOpportunities for growth, learning, development, and career advancementInnovation-driven cultureWork-life balance and flexibilityDiversity and inclusion commitment

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