Senior Account Strategist

What you'll do

• Drive yearly/quarterly/monthly account plans with advertisers addressing risks and opportunities
• Provide top-level strategic account management to ensure client retention and satisfaction
• Develop and maintain strong client partnerships as a trusted consultant at all levels including C-level
• Advise on client digital strategy and educate advertisers on Criteo’s technology across channels and devices
• Run virtual teams internally to ensure clients have necessary resources to deliver growth
• Optimize accounts to improve performance and maximize revenue growth opportunities
• Aggressively grow revenue, track client retention, negotiate additional budgets, and upsell new products
• Analyze performance metrics and KPIs to identify personalized client solutions and ensure goals are met
• Proactively identify and suggest new processes to enhance Criteo’s service
• Lead internal account management initiatives collaborating with cross-functional teams
• Create personalized proposals and deliver presentations to clients monthly or quarterly

Requirements

• 5-7 years proven experience in direct client relationships in online performance media for ecommerce players or brand agency experience (7-12 years preferred)
• Expertise in Retail or Consumer Brand verticals highly preferred
• Demonstrated track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention
• Growth mindset with pro-active opportunity seeking, team player, broad vision, tenacious and flexible, eager to develop and learn, challenge status quo
• Ability to assess and resolve advertiser/agency issues and up-sell new products
• Strong interpersonal and communication skills, persuasive verbal and written communication expertise
• Technical knowledge of site tagging, ad serving, and ad ops is an advantage
• BA/BS university degree
• Fluency in English and Korean

Tech stack

Benefits