Full job description
Senior Account Manager role based in Berlin, Germany with a hybrid schedule (Monday and Friday remote, Tuesday to Thursday in-office). The role involves managing a portfolio of omnichannel supply partners, providing technical and account servicing support, troubleshooting, and driving optimization initiatives. Responsibilities include analyzing performance data, collaborating with internal teams to resolve technical issues, maintaining knowledge of programmatic advertising ecosystem and ad tech developments, and participating in client meetings. Requirements include 4+ years experience in online advertising account management with technical focus, strong understanding of online advertising technologies and GDPR, technical troubleshooting skills, proficiency in MS Excel, Word, PowerPoint, and Salesforce, strong organizational and analytical skills, and ability to communicate technical concepts effectively. Benefits include holiday breaks, equity plans, family benefits, pension plan, insurance, mobile subsidy, wellness reimbursements, career development, inclusion programs, peer recognition, community events, charitable contributions, and mental health support.
What you'll do
- Serve as the primary technical and account servicing point of contact for a portfolio of Magnite’s omnichannel supply partners, providing proactive troubleshooting and issue resolution
- Drive key initiatives across a defined book of business to ensure accounts are optimised and transacting to their full potential: best practice adoption for onboarding/Seller setup, integrations, and inventory management
- Analyse and interpret performance data to deliver actionable insights, optimisation recommendations, and revenue-driving strategies to publisher clients
- Collaborate with internal teams to resolve technical issues, define solutions, and drive platform enhancements that improve publisher outcomes
- Have oversight of delivery, measurement, reporting, and integration processes; contribute to strategy through weekly, monthly, and ad hoc client reports
- Maintain and expand an in-depth knowledge of the programmatic ecosystem and emerging ad tech developments (e.g., GDPR compliance, header bidding, ad exchanges) to identify client opportunities and challenges
- Troubleshoot and resolve technical and integration issues, working closely with internal stakeholders to ensure swift resolution
- Actively contribute to team-wide growth initiatives, process improvements, and knowledge sharing
- Participate in client meetings, including product overview sessions, QBRs, and lead weekly/monthly calls
- Manage a portfolio of accounts with a focus on technical optimisation and revenue generation
Requirements
- 4+ years of proven experience managing online advertising accounts with a strong technical focus (ideally working for an SSP, Ad Server, DSP, or large web publisher)
- Solid understanding of the online advertising ecosystem, including GDPR, ad serving, ad exchanges, header bidding, and online ad technologies designed to drive publisher value
- Strong technical troubleshooting skills with experience diagnosing and resolving ad delivery, integration, or platform-related issues
- Ability to translate complex technical concepts into actionable recommendations for both technical and non-technical stakeholders
- Advanced proficiency in spreadsheets (MS Excel), word processing (MS Word), presentation tools (PowerPoint), and CRM systems (Salesforce)
- Strong organisational skills and attention to detail
- Analytical mindset with a passion for problem-solving and identifying opportunities for optimisation
- Ability to adapt and be flexible in a fast-paced, ever-changing environment
- Confidence in presenting technical and business concepts in written and verbal formats
- Collaborative mindset and willingness to share knowledge across teams
- Interest in and curiosity about the programmatic advertising industry, staying informed about the latest trends and developments
Tech stack
SSPAd ServerDSPGDPRheader biddingad exchangesMS ExcelMS WordPowerPointSalesforce
Benefits
Holiday Breaks and Quarterly Wellness DaysEquity and Employee Stock Purchase PlanFamily-Focused Benefits and Parental LeaveCompetitive Pension PlanDisability and Life InsuranceMobile Phone SubsidyFitness and Wellness ReimbursementCareer Development Initiatives and a Career Growth FrameworkCulture and Inclusion ProgramsBonusly Peer-to-Peer Recognition ProgramCommunity Service and Volunteer EventsCompany-Matched Charitable ContributionsMental Health Support