VideoAmp seeks a Senior Account Manager to manage post-sale client relationships with WPP and Dentsu agencies. The role requires 5+ years in Account Management or Client Services within AdTech, programmatic media, or digital advertising, with proven experience managing high-value clients and driving account growth. Responsibilities include managing client performance, fostering consultative relationships, building strategies to exceed KPIs, solving client challenges, providing thought leadership, and collaborating with Sales, AdOps, and Product teams. Experience with Salesforce, ChurnZero, Zendesk, Pendo, or JIRA is preferred. The position is full-time, hybrid in New York, NY, with a salary range of $95,000 to $115,000 plus 30% targeted commission and equity participation. Benefits include flexible PTO, medical/dental/vision coverage, 401(k) matching, paid parental leave, and commuter perks.
What you'll do
Manage and monitor ongoing client performance across WPP and Dentsu agencies, ensuring campaigns and insights are executed successfully and align with client goals
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
Foster strong, consultative relationships with stakeholders across WPP and Dentsu by deeply understanding VideoAmp's product offerings and value proposition
Understand client KPIs and build strategies to exceed performance goals within each holding company
Proactively solve client challenges and identify growth opportunities within WPP and Dentsu accounts
Establish and maintain a strong vision of customer service excellence and contribute to client success best practices
Provide thought leadership and serve as a key point of contact for escalations and strategic initiatives with WPP and Dentsu leadership
Drive client value through regular performance reviews, adoption trends, and relationship health metrics such as retention and expansion
Collaborate closely with Sales, AdOps, and Product teams to ensure seamless execution and client satisfaction
Represent the voice of the customer internally to help refine VideoAmp's products and processes
Stay current on industry trends in AdTech, TV, and cross-platform measurement to offer WPP and Dentsu clients cutting-edge solutions
Requirements
Proven experience working with, and current relationships within, WPP and Dentsu
Bachelor's degree preferred
5+ years of experience in Account Management or Client Services within AdTech, programmatic media, or digital advertising, agency or vendor side
Strong understanding of programmatic media buying and ad operations workflows; platform experience is a plus
Proven ability to manage high-value clients, drive account growth, and exceed performance expectations
Comfortable working autonomously in a fast-paced, high-growth environment
Experience using tools like Salesforce, ChurnZero, Zendesk, Pendo, or JIRA to manage accounts and track performance
Exceptional communication and problem-solving skills, with a client-first mindset
Passionate about the digital advertising industry and excited to deliver measurable results for clients
Base salary $95,000 to $115,000 (commensurate with experience)30% targeted commissionEquity participation includedDiscretionary & flexible PTO + Spring, Summer & Winter company breaksInclusive and comprehensive medical, dental & vision401(k) with matchingHSA & FSAPaid Maternity & Parental Leave for all family additionsCell phone & wifi reimbursementCommuter benefits
Apply now
Ready to take the next step in your career? Click the button below to continue to the application process.
