AdTechTalent
Ad Ops6 days agoRemote

Nexxen

Senior Account Manager

account managementclient successprogrammaticad techDSPSSPcampaign managementSalesforceExcelPowerPointdigital media

Key details

Salary

$75K – $92K

Employment type

Full-time

Seniority

Senior

Years experience

3-5

Location

Chicago, United States

Full job description

The Senior Account Manager manages client relationships post-sale, providing campaign management, relationship development, retention, and upsell activities. Responsibilities include client communication, campaign strategy and execution, reporting, and collaboration with internal teams. Requires 4+ years in digital media or related client-facing roles, strong programmatic advertising knowledge, consultative client management skills, technical proficiency with Salesforce, ad servers, and Microsoft Office tools. Bachelor's degree preferred. Salary range $75,000 - $92,000. Benefits include medical, dental, vision, disability insurance, 401(k), EAP, parental leave, unlimited vacation, and company holidays. Role is hybrid based in Chicago, Illinois.

What you'll do

  • Cultivate and maintain strong client relationships to drive client satisfaction, retention, and growth
  • Act as the primary point of contact for day-to-day client needs and strategic account support
  • Assess client goals and KPIs to develop tailored campaign strategies and recommendations that drive performance and revenue growth
  • Manage campaign execution from kickoff through launch, optimization, reporting, and post-campaign insights
  • Partner cross-functionally with internal teams to coordinate campaign updates, troubleshoot delivery or performance issues, and identify upsell opportunities
  • Deliver proactive reporting, insights, and strategic recommendations using data, market trends, and campaign performance analysis
  • Maintain accurate campaign and account information within Salesforce and other internal systems
  • Develop a deep understanding of Nexxen’s product suite, platform capabilities, and best practices for campaign effectiveness
  • Support regional revenue and growth goals through strong client management and strategic account development
  • Collaborate closely with peers across the Account Management organization to support team success and knowledge sharing
  • Serve as a subject matter expert in key areas of the business and contribute to team enablement and process improvement initiatives

Requirements

  • 4+ years of experience in digital media, account management, client success, or a related client-facing role
  • Proven ability to manage multiple priorities in a fast-paced, cross-functional environment
  • Strong understanding of programmatic advertising, ad tech ecosystems, DSPs, SSPs, auction dynamics, and digital campaign performance metrics preferred
  • Experience working directly with clients in a consultative capacity, with strong relationship management and communication skills
  • Self-motivated and proactive with the ability to learn new products, technologies, and market trends quickly
  • Strong attention to detail with a process-oriented mindset and excellent organizational skills
  • Excellent analytical, presentation, project management, verbal, and written communication skills
  • Ability to collaborate effectively across teams while prioritizing competing requests and business needs
  • Strong technical proficiency, including experience with Salesforce, ad servers, brand safety and verification partners, PowerPoint, and Excel (including pivot tables, charting, and large data set analysis)
  • Bachelor’s degree preferred

Tech stack

Salesforcead serversbrand safety and verification partnersPowerPointExcel

Benefits

medical insurancedental insurancevision insurancedisability insurance401(k)Employee Assistance Program (EAP)parental leaveunlimited vacationcompany-paid holidays

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