The Trade Desk

RTB House
Senior Account Manager
Key details
Salary
Not specified
Employment type
Senior Account Manager
Seniority
Mid-level
Years experience
3-5
Location
São Paulo, São Paulo, Brazil
Full job description
RTB House is seeking a mid-level Account Manager to independently manage a portfolio of large clients, supporting campaigns throughout their lifecycle. Responsibilities include client satisfaction, retention, performance reporting, QBR presentations, payment management, business negotiations, upselling, campaign optimizations, internal reporting, mentoring junior colleagues, and leading projects in account management. Candidates should have 3-5 years of experience in account management with large clients, preferably in e-commerce or retargeting, strong communication and negotiation skills, problem-solving and quantitative skills with advanced Excel proficiency, a proven track record, self-motivation, and advanced English. The role is full-time and remote, based in São Paulo, Brazil. Benefits include meal vouchers, health insurance, Gympass, language course budget, and a global work environment.
What you'll do
- Manage a portfolio of clients independently with focus on large clients
- Support campaigns through the whole lifecycle
- Ensure client satisfaction and high retention
- Regular performance reporting to clients, persuasive QBR presentations for large clients
- Ensure timely payments
- Negotiate business terms and doing upsell
- Push optimizations to meet client goals and internal goals
- Internal reporting on campaigns and individual performance
- Mentor junior colleagues in campaign management area
- Drive company-wide or local projects in account management
- Build expertise and be a go-to person in some areas of knowledge
Requirements
- Experience in account management, managing large clients
- Experience in e-commerce and/or in retargeting
- Persuasive communication, experience in negotiations and presentations
- Some experience in developing others would be an asset
- Strong problem solving skills, quantitative skills, very good command of Excel
- Good track record, success cases in the previous role(s)
- Strong and clear motivation, being able to self-motivate
- Advanced English
Tech stack
Benefits
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