AdTechTalent
MarketingRecentlyRemote

Merkle

Senior Account Manager

senior account managerdigital marketingmarketing operationsBrazeclient managementcampaign managementSOWaccount managementhybrid work

Key details

Salary

$68K – $110K

Employment type

Full-time

Seniority

Senior

Years experience

5-10

Location

Remote, United States

Full job description

Senior Account Manager role responsible for managing day-to-day execution of clients' marketing strategies for a major retail client. Acts as main contact for client, agencies, and internal teams. Requires partnership with client and Merkle stakeholders to execute marketing and support activities efficiently. Responsibilities include managing client relationships, campaign schedules, meetings, communication, deliverables, process improvements, leadership, risk mitigation, and managing multiple email campaigns via Braze. Requires Bachelor's degree, 6+ years agency experience in digital marketing or marketing operations, experience with Braze, strong organizational and client-facing skills, contract and SOW management knowledge, and ability to identify business opportunities. Hybrid work model with some in-office days for employees near HQ or hub offices. Salary range $68,000 - $110,400. Benefits include medical, vision, dental, life insurance, disability insurance, 401k, paid time off, holidays, sick leave, and parental leave.

What you'll do

  • Support or act as the primary contact for day-to-day delivery team and client
  • Build strong relationships with key client stakeholders and other teams
  • Ensure campaign schedules and processes are clear and adhered to
  • Run internal and external client meetings
  • Manage daily communication with key internal and external contacts
  • Ensure timeliness and quality of client deliverables
  • Continuously identify areas to improve existing processes
  • Provide leadership, guidance and operational efficiencies to the delivery team
  • Disseminate information to appropriate parties for execution
  • Apply critical thinking to identify and mitigate delivery risks
  • Manage multiple email campaigns simultaneously through Braze

Requirements

  • Bachelor's Degree required
  • 6+ years related agency experience, specifically within digital marketing or marketing operations
  • Experience with Braze
  • Excellent organizational skills with strong attention to detail
  • Ability to manage multiple projects simultaneously
  • Experience with client-facing responsibilities and client presentations
  • Knowledge of contracts and managing SOW, scope creation and management
  • Ability to identify new business and marketing opportunities
  • Strong listening and relationship building skills
  • Experience leading teams is a plus

Tech stack

Braze

Benefits

Medical, vision, and dental insuranceLife insuranceShort-term and long-term disability insurance401kFlexible paid time offAt least 15 paid holidays per yearPaid sick and safe leavePaid parental leaveCompliance with applicable state and local employee leave laws

Apply now

This MVP uses a placeholder application flow. In production, this section can connect to an external apply URL or a native application form.

Continue to applicationBrowse more jobs

Similar jobs

More roles worth a look

Related opportunities based on specialty and working model so candidates can keep momentum.