TripleLift

Pacvue
Scaled Customer Success Manager - Ads
Key details
Salary
$85K – $90K
Employment type
Full-time
Seniority
Senior
Years experience
5-10
Location
Remote, United States
Full job description
Pacvue seeks a Senior Scaled Customer Success Manager focused on Ads to manage digital and 1:Many customer success strategies for Helium 10 Ads and Amazon Seller Central advertising solutions. Responsibilities include managing a portfolio of customers, building scaled engagement strategies, managing direct customer relationships, analyzing ad performance data, and collaborating with product and marketing teams. Requires 5+ years experience in customer success or account management, expertise with Amazon Seller Central Ads and Helium 10 Ads, strong data literacy, and excellent communication skills. Benefits include flexible PTO, medical and dental coverage, 401k match, paid parental leave, and wellness memberships. Position is full-time and remote in the US. Salary range $85,000-$90,000 plus bonus.
What you'll do
- Diagnose and solve retention and expansion challenges across ads portfolio, building new frameworks and precedent
- Become expert on Helium 10 Ads and Amazon Seller Central advertising tools
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