Responsible for designing, implementing, and optimizing CRM systems to improve business processes and customer interactions. Requires deep knowledge of CRM platforms such as Salesforce, HubSpot, and Microsoft Dynamics. Design scalable CRM architectures and digital platforms, maintain software architecture documentation, and ensure consistency across development lifecycle. Provide technical leadership, mentorship, and code review. Collaborate with stakeholders to translate business needs into technical solutions. Stay updated with industry trends and drive continuous improvements. Experience with Agile/Scrum, CI/CD, version control, cloud platforms (AWS, Azure, Google Cloud), containerization (Docker, Kubernetes), GDPR and CCPA compliance, API integrations, and data analysis tools (Excel, Power BI, Tableau) required. Strong programming skills in Apex, JavaScript, .NET, and C# needed. Hybrid work model with one day per week or four days per month in office. Competitive salary, volunteer and wellness days, modern offices, inclusive culture, global collaboration, and growth opportunities offered.
What you'll do
Design, implement, and optimize CRM systems to enhance business processes and customer interactions
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Hybrid work model with 1 day per week or 4 days per month in officeCompetitive salariesVolunteer daysWellness daysModern officesMulti-cultural environmentGlobal collaboration with 70,000 colleagues across 145 countriesInclusive and supportive cultureGrowth opportunities through training and mentorshipInnovation-driven projectsPurpose-driven culture fostering sustainable growth
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