Senior CRM Architect responsible for designing, implementing, and optimizing CRM systems to enhance business processes and customer interactions. Requires deep knowledge of CRM platforms such as Salesforce, HubSpot, and Microsoft Dynamics, with experience in scalable system design, integration, and customization. Lead technical teams during implementations, provide mentorship, and ensure architectural integrity. Must have experience with Agile/Scrum, CI/CD tools, cloud platforms (AWS, Azure, Google Cloud), containerization (Docker, Kubernetes), and compliance with GDPR and CCPA. Strong programming skills in Apex, JavaScript, .NET, and C# for CRM automation required. Responsibilities include translating business requirements into technical designs, driving continuous improvement, risk mitigation, and maintaining documentation. Hybrid work model based in Leiria, Portugal with flexible hours and home office options.
What you'll do
Design architecture systems in the CRM domain for high performance and scalability
Design and optimize digital platforms
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