AdTechTalent
Other16 days agoOn-site

Raptive

Salesforce Administrator, Solution Design

SalesforceSalesforce Administrationbusiness analysisdata hygieneSQLSalesforce Marketing CloudSalesloftAIAgentforceMCP-connected workflowsCodexsolution designcross-functionalprocess improvement

Key details

Salary

$90K – $120K

Employment type

Full-time

Seniority

Senior

Years experience

5-10

Location

New York, US

Full job description

Raptive seeks a senior Salesforce Administrator to design innovative Salesforce solutions and support business teams. Responsibilities include hands-on Salesforce administration, process improvements, intake and triage of feature requests, stakeholder collaboration, solution design, ticket resolution, documentation, and release support. Requirements include Salesforce Administrator certification, 5+ years Salesforce admin experience in a customized environment with 100+ users, 3+ years business analysis experience in Salesforce or related fields, 1+ year data hygiene or analysis experience, strong communication and collaboration skills, and ability to work independently in a fast-paced environment. Preferred qualifications include advanced Salesforce certifications, experience with Salesforce AI tools, SQL knowledge, data governance background, and experience with Salesforce Marketing Cloud and Salesloft. Salary range is $90,000-$120,000 plus incentives. Location: New York, NY.

What you'll do

  • Complete hands-on Salesforce administration and configuration work as part of sprint delivery
  • Participate in team process improvements for Salesforce work intake, solutioning, development, testing, and release
  • Own intake and triage for Salesforce feature requests, bugs, and enhancements
  • Partner with stakeholders to gather requirements, define acceptance criteria, document business process context, and translate needs into actionable Salesforce work
  • Lead Salesforce solutioning for new requests evaluating configuration options, process impacts, data implications, user experience, scalability, and maintainability
  • Partner with Salesforce administration team to ensure solutions are well-defined, feasible, and aligned with best practices
  • Help resolve Salesforce tickets, support, and process issues by connecting business context, platform knowledge, and implementation options
  • Create and maintain Salesforce process and platform documentation
  • Support release readiness, stakeholder communication, testing context, and post-release validation for Salesforce changes

Requirements

  • Certified Salesforce Administrator
  • 5+ years experience as a Salesforce Administrator in a customized Salesforce environment with 100+ users
  • 3+ years of business analysis experience, ideally in a Salesforce, CRM, business systems, sales operations, or revenue operations environment
  • 1+ years experience with data hygiene work or data analysis in support of systems and team members
  • Experience owning Salesforce solution design or business systems work from intake through release in a cross-functional environment
  • Strong communication and cross-functional collaboration skills
  • Ability to learn the business, retain information, and apply it
  • Strong Salesforce solution judgment balancing functionality, configuration, customization, scalability, maintainability, and effort
  • Detail-oriented and process-minded with ability to create scalable workflows and documentation
  • Comfortable working in a fast-paced environment with minimal supervision

Tech stack

SalesforceSalesforce AdministrationSalesforce CLIAgentforceMCP-connected workflowsCodexSQLSalesforce Marketing CloudSalesloft

Benefits

Base salary range $90,000-$120,000Eligible for additional incentive compensationFortune 100 Best Places To Work for 2025-2026Commitment to diversity, equity, and inclusionEqual opportunity employerAccommodation for individuals with disabilities

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