Raptive seeks a senior Salesforce Administrator to design innovative Salesforce solutions and support business teams. Responsibilities include hands-on Salesforce administration, process improvements, intake and triage of feature requests, stakeholder collaboration, solution design, ticket resolution, documentation, and release support. Requirements include Salesforce Administrator certification, 5+ years Salesforce admin experience in a customized environment with 100+ users, 3+ years business analysis experience in Salesforce or related fields, 1+ year data hygiene or analysis experience, strong communication and collaboration skills, and ability to work independently in a fast-paced environment. Preferred qualifications include advanced Salesforce certifications, experience with Salesforce AI tools, SQL knowledge, data governance background, and experience with Salesforce Marketing Cloud and Salesloft. Salary range is $90,000-$120,000 plus incentives. Location: New York, NY.
What you'll do
Complete hands-on Salesforce administration and configuration work as part of sprint delivery
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Participate in team process improvements for Salesforce work intake, solutioning, development, testing, and release
Own intake and triage for Salesforce feature requests, bugs, and enhancements
Partner with stakeholders to gather requirements, define acceptance criteria, document business process context, and translate needs into actionable Salesforce work
Lead Salesforce solutioning for new requests evaluating configuration options, process impacts, data implications, user experience, scalability, and maintainability
Partner with Salesforce administration team to ensure solutions are well-defined, feasible, and aligned with best practices
Help resolve Salesforce tickets, support, and process issues by connecting business context, platform knowledge, and implementation options
Create and maintain Salesforce process and platform documentation
Support release readiness, stakeholder communication, testing context, and post-release validation for Salesforce changes
Requirements
Certified Salesforce Administrator
5+ years experience as a Salesforce Administrator in a customized Salesforce environment with 100+ users
3+ years of business analysis experience, ideally in a Salesforce, CRM, business systems, sales operations, or revenue operations environment
1+ years experience with data hygiene work or data analysis in support of systems and team members
Experience owning Salesforce solution design or business systems work from intake through release in a cross-functional environment
Strong communication and cross-functional collaboration skills
Ability to learn the business, retain information, and apply it
Base salary range $90,000-$120,000Eligible for additional incentive compensationFortune 100 Best Places To Work for 2025-2026Commitment to diversity, equity, and inclusionEqual opportunity employerAccommodation for individuals with disabilities
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