Revenue Operations Manager at Zeta Global | AdTechTalent
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Zeta Global
Revenue Operations Manager
Revenue Operations Sales Operations Salesforce Gong 6sense pipeline management forecasting CRM commercial intelligence enterprise sales SaaS MarTech data analysis account planning ABM revenue technology data quality automation
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Quick snapshot
London, United Kingdom
Full-time
Key details Location
London, United Kingdom
Full job description Zeta seeks a Revenue Operations Manager to build and improve the UK commercial operating model, working closely with UK leadership. The role involves managing pipeline, forecasting, revenue performance, and customer growth intelligence across sales, marketing, and finance. Responsibilities include establishing operating cadences, analyzing pipeline and forecast data, building scenario models, maintaining CRM data quality, and leveraging tools like Salesforce, Gong, and 6sense to provide actionable commercial insights. The candidate must have significant experience in Revenue or Sales Operations in enterprise B2B, strong Salesforce skills, familiarity with revenue intelligence platforms, and the ability to translate business needs into systems and processes. The role is full-time, based in London, UK.
What you'll do Build and continuously improve the UK commercial operating model Translate UK growth objectives into measurable customer, pipeline, revenue and execution metrics Similar jobs
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Establish operating cadence for pipeline and forecast reviews, customer growth reviews, account planning and business reviews
Create framework for understanding performance across strategic customer protection/expansion and enterprise new logos
Own operational discipline behind UK pipeline and forecasting
Partner with commercial leaders to create accurate views of expansion and new-logo opportunities
Establish standards for opportunity creation, qualification, stage progression, close dates, next steps and forecast categories
Analyse pipeline coverage, conversion, velocity, ageing, slippage and forecast accuracy
Identify pipeline gaps and forecast risk early and work with leaders on actions
Challenge assumptions when data does not support forecast
Build scenario models to help leadership understand revenue objectives
Maintain one trusted view of UK pipeline and forecast
Build data and operational framework to protect and grow strategic UK customer base
Create visibility across customer revenue, retention, expansion pipeline, whitespace and footprint
Identify underpenetrated customers, relevant capabilities and account risk
Partner with Customer Growth and Key Account Directors for strategic account planning and growth plans
Create account-level views combining revenue, opportunities, stakeholders, engagement and commercial signals
Help leadership prioritize customers and opportunities for investment
Partner with Enterprise Sales to build discipline behind enterprise new-logo strategy
Create visibility across priority accounts, buying committees, engagement, intent, opportunities and pipeline progression
Determine sufficiency of qualified pipeline and where intervention is needed
Analyze conversion and progression of deals
Connect sales activity, marketing engagement and account intelligence for a complete picture
Focus measurement on meaningful enterprise opportunities and revenue outcomes
Act as UK commercial owner and expert for Salesforce and revenue technology stack
Partner with Global Revenue Operations to translate UK requirements into system configuration, reporting, automation and process improvements
Ensure data structures in CRM support commercial use
Drive CRM adoption and data quality while reducing administrative burden
Identify automation opportunities to improve productivity
Use Gong and other data sources to identify patterns in customer conversations and commercial signals
Surface recurring customer priorities, objections, competitive themes and signals of opportunity or risk
Work with Product Marketing, Customer Growth, Enterprise Sales and leadership to turn insights into action
Partner with VP ABM & Customer Marketing to connect account engagement to commercial outcomes
Build visibility into engagement across strategic customers and named enterprise prospects
Help determine marketing program impact and resource allocation
Support annual and quarterly planning with analysis and scenario modeling
Provide analysis for account allocation, capacity, resource deployment and investment decisions
Partner with Finance and Global Revenue Operations to reconcile commercial and financial performance views
Explain data insights and recommend actions rather than just reporting Requirements Significant experience in Revenue Operations, Sales Operations or Commercial Operations within an enterprise B2B organisation Strong hands-on Salesforce capability, including reporting, dashboards, pipeline management, forecasting and commercial workflows Experience with Gong and familiarity with account intelligence, intent, sales engagement or revenue intelligence platforms such as 6sense Strong understanding of enterprise sales cycles, pipeline management, opportunity qualification and forecasting Experience supporting both new-logo acquisition and existing-customer expansion Excellent analytical capability and the ability to turn complex commercial data into clear recommendations Experience building executive dashboards and operating cadences used by senior commercial leadership Strong understanding of CRM governance, data quality and adoption Ability to build useful models and analyse commercial scenarios Experience connecting Sales, Customer Growth, Marketing and Finance data Ability to translate business requirements into systems, processes and automation Experience in SaaS, MarTech, data, customer engagement or adjacent enterprise technology is highly valuable Experience with BI and data-visualisation tools is desirable Tech stack Salesforce Gong 6sense CRM BI tools data visualization tools
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Company
Zeta Global At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the Impossible™ with superintelligent marketing. Powered by proprietary AI and trillions of real-time signals, the Zeta Marketing Platform (ZMP) brings martech and adtech together – unifying identity, intelligence, and activation in one unified place. We enable marketers to deliver personalized experiences that drive measurable growth in the next era of marketing. At the center of this evolution is Athena by Zeta, our superintelligent conversational agent built for predictable, profitable growth. Seamlessly integrated into the ZMP, Athena helps marketers understand performance, identify opportunities, and take action in real time—surfacing insights on spend, audiences, and campaigns, recommending next best moves, and even launching and optimizing campaigns on their behalf. Behind our platform is a global team of 3,000+ employees driven by innovation, collaboration, and a shared focus on customer success. Founded in 2007 by David A. Steinberg and John Sculley, Zeta is headquartered in New York City. Learn more at www.zetaglobal.com
Industry
Software Development
Website
http://www.zetaglobal.com
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