Seeking a Resource Manager to lead capacity planning and workforce optimization. Responsibilities include managing resource needs, leading a team of Resource Advisors and Managers, liaising with multiple teams to fill staffing needs, tracking utilization, validating hire requests, and resolving staffing conflicts. Requires 6+ years experience in resource management or related fields, strong analytical and communication skills, and proficiency with Workday and Microsoft applications. Hybrid work model with office presence 2-3 days per week for those within commuting distance. Salary range $78,000-$110,000. Benefits include medical, vision, dental, life insurance, disability insurance, 401k, flexible PTO, paid holidays, sick leave, and parental leave.
What you'll do
Lead Capacity Planning meetings to understand resource needs on new projects, timeline movement, added scope and facilitate risk/issue mitigations
Liaise between growth teams, account leads, service line leadership, recruiting, human resources, and operations for filling applicable supply and demand
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Escalate sensitive or high-risk staffing situations to leadership as needed
Proactively review opportunity pipeline to create and understand the picture of upcoming demand
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Track utilization against targets, analyze anomalies, and support remediation strategies to drive performance
Validate external hire requests from business capability leaders, tracking approvals and open job requisitions in Workday once approved
Work with line of business managers along with resources to gain meaningful understanding of their skills, experience and aspirations and identify the right opportunities for them
Propose resources with current or near-term availability to projects that align with their skills, professional goals, and/or staffing preferences
Influence leadership and resources to accept alternate staffing outcomes by articulating the value and long-term or 'big picture' benefits
Understand and communicate the impacts (financial, client relationship, skill) of applying one resource over another
Serve as Point of Contact for conflict resolution related to resource needs, placements, allocations, and shifts
Resolve staffing conflicts to the satisfaction of all parties, including identifying creative staffing alternatives and negotiating with projects and resources
Identify instances of current and potential future over/under utilization and work with leadership to address issues and mitigate risk
Requirements
Bachelor’s degree in Business, Human Resources, Operations, or a related field (or equivalent experience)
6+ years of experience in resource management, workforce planning, project management, or a related function
Strong analytical skills with the ability to interpret data and translate insights into action
Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
Highly organized with strong attention to detail and ability to manage multiple priorities
Experience using Workday or similar HRIS platforms (preferred)
Background in a large agency, consulting or professional services organization (preferred)
Excellent Microsoft application skills (Excel, PowerPoint, Teams, PowerBI) (preferred)
Familiarity with capacity planning tools or utilization tracking systems, particularly Adobe Workfront (preferred)
Medical, vision, and dental insuranceLife insuranceShort-term and long-term disability insurance401kFlexible paid time offAt least 15 paid holidays per yearPaid sick and safe leavePaid parental leave
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