AdTechTalent
Other7 days agoHybrid

Merkle

Resource Management Partner

resource managementworkforce planningAdobe WorkfrontHRbudget managementbusiness transformationproject managementcoachingchange managementstaffingoperations management

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

5-10

Location

London, United Kingdom

Full job description

The CXM Resource Management Partner leads resource management across CXM UK, driving workforce planning, allocation, and utilisation through data insights. Responsibilities include shaping resource management processes, advising leadership, resolving resource conflicts, managing demand, and overseeing HR management for a small team. Requires strong experience in resource/talent management, business transformation or operations management, knowledge of HR and financial concepts, contract and budget management skills, and proficiency with Adobe Workfront (advantageous). The role demands excellent coaching, influencing, project management skills, and ability to work autonomously in a fast-paced environment. The position is hybrid based in London.

What you'll do

  • Shape and lead resource management capability across CXM UK
  • Drive workforce planning, allocation and utilisation through data-led insight
  • Embed consistent processes and tools
  • Partner across the business to manage demand, resolve conflicts and optimise talent development and business outcomes
  • Contribute to creation and evolution of vision, strategy, process, technology and role designs
  • Advise leadership and line personnel on workforce planning and resource management processes
  • Act as point of contact for conflict resolution related to resource needs and allocations
  • Collaborate in driving change journey across stakeholders
  • Communicate impacts of resource allocation decisions
  • Review opportunity pipeline to understand upcoming demand
  • Oversee ongoing resource and workforce management activities
  • HR management responsibility for 1-3 Resource Managers, Specialists and/or Resource Coordinators

Requirements

  • Strong experience in Resource /Talent Management or Business Transformation or Operations Management
  • Experience of the Adobe Workfront tool an advantage
  • Excellent knowledge of HR core concepts and best practices
  • Experience with financial concepts, practices, and administration
  • Contract management skills
  • Business and commercial acumen
  • Budget management skills
  • Focus on building processes and improvement in staffing efficiencies
  • Comfortable in an ambiguous, fast-paced environment with frequent deadlines
  • Exemplary coaching skills
  • Excellent influencing skills with ability to adapt approach
  • Action driven, service oriented, self-managed with high autonomy
  • Strong project management and organizational skills

Tech stack

Adobe Workfront

Benefits

Inclusive and diverse work environmentSupportive culture valuing authentic selvesRecognition of work-life balance

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