Research Manager

What you'll do

• Understand and share user perspectives to interpret qualitative narratives and quantitative behaviors
• Draw nuanced insights during interviews, focus groups, and survey feedback interpretation
• Synthesize large datasets and complex qualitative inputs into clear, actionable insights
• Challenge assumptions, validate findings, and ensure methodological rigor across mixed methods
• Build capability in mixed methods approaches within the team
• Connect research outcomes to client objectives, market realities, and strategic decision-making
• Build trust with clients, internal stakeholders, and cross-functional teams
• Partner effectively with analysts, designers, product managers, and other researchers
• Maintain clear communication during project briefings, updates, and post-study discussions
• Make insights accessible and persuasive through clear narratives and visuals
• Proactively address issues to ensure smooth project closure
• Drive alignment on research strategies and recommendations
• Share ideas, foster collaboration, and encourage innovation in research practices
• Lead primary research through various qualitative and quantitative methods
• Translate numbers and narratives into compelling stories for stakeholders
• Guide customers on appropriate research strategies addressing business objectives
• Design discussion guides, questionnaires, and research frameworks
• Analyze information and create insights/synthesize findings
• Create reports and presentations
• Design proposals and pitches for client studies
• Be the key point of contact for clients
• Manage overall projects end to end
• Guide junior researchers across qualitative and quantitative projects

Requirements

• 10-12 years of experience in consumer research / insights
• Experience in qualitative and quantitative research across multiple categories and geographies
• Ability to analyze and synthesize qualitative and quantitative data
• Ability to decode consumer needs and communicate through storytelling
• Competence in stakeholder management and cross-functional collaboration
• Experience leading primary research methods including interviews, usability testing, diary studies, ethnography, surveys, journey mapping, and prototype evaluations
• Ability to design discussion guides, questionnaires, and research frameworks
• Experience creating reports and presentations in PowerPoint and Google Slides
• Experience designing proposals and pitches for client studies
• Project management skills to manage end-to-end research projects
• Ability to guide junior researchers

Tech stack