QC Engineer

What you'll do

• Establish the company's end-to-end quality assurance process from scratch: definition of done, bug severity matrix, release checklist
• Build and standardize an automation testing framework covering web UI, API, and Salesforce CRM flows
• Integrate automated tests into the CI/CD pipeline to ensure every release is covered by automated checks
• Develop a regression test suite covering all core system functionality
• Define and implement testing procedures specific to AI systems: prompt regression testing, output quality evaluation
• Apply AI tools to accelerate test case generation, bug detection, and test data creation
• Monitor and alert on AI model output degradation in production environments
• Assess accuracy, consistency, and safety of AI agents prior to go-live
• Conduct end-to-end testing of Salesforce flows, automation rules, and data integrations
• Verify data integrity between Salesforce and external systems (Call Center, DMS, Social Platform)
• Collaborate with the Dev team from the requirements stage to identify risks early
• Write and maintain test cases that are reproducible, clearly documented, and handover-ready
• Produce regular quality reports: defect rate, test coverage, aging open issues
• Proactively propose process improvements upon identifying bottlenecks or quality risks

Requirements

• Minimum 2–3 years of QC/QA experience, including at least one end-to-end automation testing project
• Proficient in at least one automation framework: Selenium, Playwright, Cypress, or equivalent
• Experience with API testing tools (Postman, RestAssured, or equivalent)
• Demonstrated use of AI tools (Copilot, ChatGPT, Claude, etc.) in day-to-day QC work
• Basic knowledge of Salesforce CRM; prior testing or usage of Salesforce in a project context
• Ability to establish QC processes from scratch in an environment without existing standards
• Preferred: Experience testing AI systems or LLM-based applications
• Preferred: Programming ability in Python or JavaScript for writing custom automation scripts
• Preferred: Experience with performance testing tools (JMeter, k6, Locust)
• Preferred: Familiarity with Agile/Scrum; experience working with Jira or equivalent
• Preferred: Salesforce Administrator certification is a strong advantage

Tech stack