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Epsilon
Professional, Client Success
programmatic digital media client success account management campaign management data-driven marketing analytics project management Excel PowerPoint Word OTT CTV streaming audio
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$64K – $96K
Join Epsilon and work on a role built for experienced AdTech operators.
Key details Location
Chicago, United States; New York, US
Full job description The role focuses on driving client success by developing and executing programmatic digital media strategies using Epsilon’s solutions. Responsibilities include collaborating with teams to align campaigns with client goals, optimizing programs for ROI and revenue growth, managing client roadmaps, supervising performance metrics, and improving operational efficiency through process standardization and automation. Requires 4+ years in account or project management, strong client service skills, strategic thinking, and proficiency in Excel, Word, and PowerPoint. Benefits include flexible time off, paid holidays, health coverage, 401(k), parental leave, and professional development. Locations: Chicago, IL and New York, NY.
What you'll do Collaborate with the digital media team to understand client goals, consumer behavior, marketing principles, and Epsilon offerings to develop campaign and messaging recommendations Use Epsilon’s digital media solutions to develop and implement strategies that meet client needs and drive growth Similar jobs
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Develop and handle client roadmaps aligned with quarterly account forecasts
Find opportunities for program optimization and incremental revenue
Provide strategic insights to support account growth and partner with Client Development Director to present new opportunities
Supervise and lead program performance against critical metrics, identify risks, and develop mitigation strategies
Create and present comprehensive campaign performance reports to clients
Analyze data to extract actionable insights that optimize program effectiveness
Partner with cross-functional teams on account and campaign setup to align with strategic goals
Demonstrate expertise in all Epsilon Account Management tools and processes
Lead campaign launches and coordinate with cross-functional teams
Drive standardization and automation to improve operational efficiency
Apply a global perspective to assess impact of products and processes across teams
Ensure internal resources are efficiently handled to meet client and company objectives
Promote adoption of tools, processes, and standard methodologies throughout the team Requirements Bachelor's Degree or equivalent experience from four-year college or university is preferred 4+ years in Account Management or Project Management (digital marketing or interactive agency experience is a plus) Excellent client service competence, presentation and writing skills Creative, self-starter, who thrives in a dynamic, fast-paced work environment Ability to handle and prioritize multiple tasks and projects Track record of working across an organization to get things done Ability to learn quickly and think strategically Proficient in Excel, Word, PowerPoint Tech stack programmatic display video OTT/CTV streaming audio Excel Word PowerPoint
Benefits Flexible time off (FTO) 15 paid holidays Paid sick time Parental/new child leave Childcare & elder care assistance Adoption assistance Comprehensive health coverage 401(k) Tuition assistance Commuter benefits Professional development Employee recognition Charitable donation matching Health coaching and counseling
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Company
Epsilon Epsilon is a global leader in data and identity with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC with more than 8,000 employees. For more information, visit www.epsilon.com.
Industry
Advertising Services
Website
https://www.epsilon.com
Posted
Yesterday
Category: Programmatic
ad ops programmatic campaign management
