AdTechTalent
Programmatic1 month agoHybrid

Epsilon

Professional, Client Success

programmaticdigital mediaclient successaccount managementcampaign managementdata-drivenmarketingmedia planningOTTCTVstreaming audioExcelPowerPointWordproject managementprocess optimizationanalytics

Key details

Salary

$64K – $96K

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

Chicago, United States

Full job description

The role involves driving client success by developing and executing programmatic digital media strategies using Epsilon’s solutions including display, video, OTT/CTV, and streaming audio. Responsibilities include leading teams to deliver personalized campaigns, optimizing programs for revenue growth, managing client roadmaps, ensuring operational efficiency, supervising program performance, and providing actionable insights. Requires 4+ years in account or project management, strong client service and communication skills, proficiency in Excel, Word, and PowerPoint, and ability to manage multiple projects in a fast-paced environment. Benefits include flexible time off, paid holidays, health coverage, 401(k), parental leave, and professional development. Salary range is $64,000 to $96,000 annually. Location: Chicago, Illinois, United States.

What you'll do

  • Develop strategies using Epsilon’s Digital Media Solutions aligned with client business objectives
  • Lead internal teams to execute personalized digital campaigns
  • Partner with Sales to find opportunities for program optimization and incremental revenue
  • Shape and expand client roadmaps
  • Nurture a collaborative cross-functional team environment
  • Ensure operational efficiency and process optimization for campaign execution and scalability
  • Supervise program performance, develop mitigation strategies, and provide actionable insights
  • Collaborate with digital media team to understand client goals and develop campaign recommendations
  • Use programmatic display, video, OTT/CTV, and streaming audio to develop and implement strategies
  • Develop and handle client roadmaps aligned with quarterly account forecasts
  • Provide strategic insights to support account growth
  • Create and present campaign performance reports to clients
  • Partner with cross-functional teams on account and campaign setup
  • Lead campaign launches and coordinate with teams
  • Drive standardization and automation to improve operational efficiency
  • Promote adoption of tools, processes, and standard methodologies

Requirements

  • Bachelor's Degree or equivalent experience from four-year college or university is preferred
  • 4+ years in Account Management or Project Management (digital marketing or interactive agency experience is a plus)
  • Excellent client service competence, presentation and writing skills
  • Creative, self-starter, who thrives in a dynamic, fast-paced work environment
  • Ability to handle and prioritize multiple tasks and projects
  • Track record of working across an organization to get things done
  • Ability to learn quickly and think strategically
  • Proficient in Excel, Word, PowerPoint

Tech stack

programmatic displayvideoOTT/CTVstreaming audioExcelWordPowerPoint

Benefits

Flexible time off (FTO)15 paid holidaysPaid sick timeParental/new child leaveChildcare & elder care assistanceAdoption assistanceComprehensive health coverage401(k)Tuition assistanceCommuter benefitsProfessional developmentEmployee recognitionCharitable donation matchingHealth coaching and counseling

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