Zeta is hiring a Principal Solutions Consultant to lead solution and technical strategy for strategic enterprise opportunities in the UK. The role focuses on the Zeta Marketing Platform (ZMP) and the wider Zeta portfolio including platform modernization, migration, and expansion. Responsibilities include leading discovery and solution design, advising senior decision-makers, building tailored demonstrations, owning technical win strategies, supporting customer growth, validating delivery requirements, mentoring colleagues, and representing Zeta externally. Candidates must have 10+ years in Solutions Consulting, Sales Engineering or enterprise pre-sales within SaaS, MarTech, or CRM, with deep knowledge of Customer Engagement Platforms, customer data platforms, identity, analytics, AI-driven personalisation, and cross-channel orchestration. The role requires strong executive presence, excellent facilitation and presentation skills, and the ability to work collaboratively across teams. The position is based in London with a hybrid working model and requires travel across the UK.
What you'll do
Lead strategic discovery and solution design for complex enterprise opportunities
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Advise senior decision-makers through executive workshops and technical strategy sessions
Design solutions centered on ZMP and the wider Zeta portfolio including platform modernization, migration and expansion
Build and deliver compelling tailored demonstrations and coordinated multi-product narratives
Own technical win strategies including RFPs, competitive evaluations, proof-of-concepts and technical validation
Support customer growth and modernization by identifying additional capabilities and platform evolution paths
Validate feasibility and delivery requirements partnering with Product, Engineering, Services and implementation teams
Represent capabilities accurately distinguishing current functionality from roadmap items and delivery dependencies
Bring customer insight into the business to inform product priorities and UK go-to-market strategy
Mentor Senior Solutions Consultants and Solutions Consultants and contribute to pre-sales methodologies and enablement
Represent Zeta externally at customer events, conferences, webinars and industry engagements
Requirements
10+ years of experience in Solutions Consulting, Sales Engineering or enterprise pre-sales within SaaS, MarTech, CRM or related technology platforms
Demonstrated success supporting and winning complex, multi-stakeholder enterprise opportunities
Strong commercial awareness and understanding of how technical differentiation supports acquisition and customer growth
Deep understanding of enterprise Customer Engagement Platforms (CEP), customer data platforms (CDP), identity, data, analytics, AI-driven personalisation and cross-channel orchestration
Strong executive presence and credibility with CMOs, CTOs, CIOs and other senior business and technology leaders
Ability to connect customer business priorities with technology capabilities and articulate a clear, credible transformation vision
Excellent discovery, workshop facilitation, presentation and executive storytelling skills
Hands-on experience developing tailored demonstrations and supporting technical evaluations
Experience developing and executing technical win strategies, navigating enterprise architecture discussions and working through complex integration and data requirements
Collaborative approach working effectively across Sales, Customer Growth, Product, Engineering, Services and customer teams
Ability to mentor and elevate colleagues without formal people-management responsibility
Strategic mindset combined with willingness and capability to work hands-on within active enterprise opportunities
