AdTechTalent
Sales29 days agoHybrid

Epsilon

Principal, Client Leadership

retailclient leadershipenterprise salesCRMloyaltypaid mediaaudience targetingdata strategyidentityanalyticsdata privacycomplianceaccount managementstrategic account managementPublicismedia activation

Key details

Salary

$132K – $198K

Employment type

Full-time

Seniority

Senior

Years experience

10+

Location

Chicago, United States; Westminster, United States

Full job description

Epsilon seeks a Principal, Client Leadership to support strategic Publicis retail accounts. This client-facing role involves partnering with Retail clients and Publicis agency teams to leverage customer data for CRM, loyalty, audience development, and paid media activation. Responsibilities include managing and growing a portfolio of Retail accounts, driving revenue growth, building trusted client and agency relationships, translating data into business value, and coordinating cross-functional delivery across Epsilon teams. Requires 10+ years in enterprise sales, client leadership, or strategic account management with strong Retail client experience and knowledge of first-party data strategies, CRM, loyalty, and paid media activation. Benefits include flexible time off, paid holidays, health coverage, 401(k), and more. Locations: Westminster, Colorado and Chicago, Illinois.

What you'll do

  • Own and grow a portfolio of Publicis-supported Retail accounts
  • Drive revenue through renewals, expansions, and cross-sell opportunities
  • Build and manage a strong pipeline with accurate forecasting and account planning
  • Develop multi-year growth strategies aligned to client business objectives
  • Serve as a senior partner to Retail clients and Publicis agency teams
  • Build trusted relationships across Marketing, CRM, Loyalty, Analytics, and Media partners
  • Navigate complex, multi-stakeholder environments across client and agency ecosystems
  • Align cross-functional collaborators around shared goals and solutions
  • Translate data into business value
  • Help Retail clients activate first-party data across owned and paid channels
  • Support use cases including CRM, loyalty, personalization, audience targeting, and measurement
  • Deliver clear, executive-level recommendations grounded in business outcomes
  • Partner with Epsilon teams across Data Strategy, Product, Identity, Analytics, Legal, and Delivery
  • Navigate data privacy, compliance, and activation requirements
  • Ensure solutions are clearly scoped, aligned, and successfully driven
  • Act as the connector across Epsilon and Publicis teams

Requirements

  • 10+ years of experience in enterprise sales, client leadership, or strategic account management
  • Strong experience working with Retail clients
  • Deep understanding of first-party data and customer data strategies
  • Knowledge of CRM, loyalty, and lifecycle marketing
  • Experience with paid media activation and audience strategy
  • Proven ability to manage complex, multi-stakeholder environments
  • Track record of driving revenue growth and expanding client relationships
  • Strong executive presence and communication skills
  • Preferred: Experience working with or within Publicis or large agency ecosystems
  • Preferred: Familiarity with data, identity, and activation solutions (e.g., clean rooms, audience targeting, measurement)
  • Preferred: Experience partnering across media, analytics, and data teams

Tech stack

CRMloyaltypaid media activationaudience targetingdata strategyidentityanalyticsdata privacycomplianceclean roomsmeasurement

Benefits

Flexible time off (FTO)15 paid holidaysPaid sick timeParental/new child leaveChildcare & elder care assistanceAdoption assistanceComprehensive health coverage401(k)Tuition assistanceCommuter benefitsProfessional developmentEmployee recognitionCharitable donation matchingHealth coaching and counseling

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