Platform Solutions Manager

What you'll do

• Own post-sales relationships for a portfolio of self-service clients, acting as their primary point of contact and trusted advisor
• Support and advise clients as they plan, execute, and optimize TV campaigns using the company’s self-service platform
• Lead onboarding, training, and ongoing enablement to ensure clients are confident and effective users of the platform
• Develop a deep understanding of client goals, uncovering and discovering unstated needs to proactively guide strategy and execution
• Become a subject-matter expert in Tatari’s platform, buying capabilities, reporting, and measurement, and leverage internal teams to help solve client challenges
• Guide clients through campaign setup and optimization with a focus on performance outcomes (CPA, CAC, ROAS, etc.)
• Serve as the voice of TV and platform expertise in client meetings, clearly explaining strategy, results, and recommendations
• Collaborate cross-functionally with internal teams to ensure client feedback is addressed and insights are shared
• Build strong, long-term client relationships, including occasional in-person meetings and travel (up to ~10%)

Requirements

• Bachelor’s degree from a four-year institution; majoring in marketing, economics, statistics, or business administration preferred
• 1–2 years of hands-on experience buying/trading media across linear, streaming, and/or programmatic (DSPs)
• 2+ years of experience in post-sales account management, client success, or client support roles, including exposure to senior or C-level stakeholders
• Experience supporting performance-focused advertisers or agencies, with an understanding of metrics such as CAC and ROAS
• Strong ability to communicate technical concepts clearly and tell compelling stories with data
• Confident presenter and active listener who comes prepared and adds value in every client interaction
• Comfortable collaborating with engineers, data teams, and marketers
• Highly organized, detail-oriented, and able to manage multiple client relationships effectively
• Bonus: familiarity with broader digital marketing channels (e.g. SEM, Facebook), advanced Excel skills, and experience with data visualization tools

Tech stack

Benefits