People Operations Coordinator Americas

What you'll do

• Oversee onboarding and offboarding processes including preparing employment documentation and ensuring compliance
• Partner cross functionally with relevant stakeholders to deliver a best-in-class employee experience
• Act as the first point of contact from the People Operations team for new hires
• Maintain and update employee records in the cHRIS (Workday), including job changes, promotions, transfers, and other lifecycle updates
• Support employee benefits programs by responding to benefits related queries
• Manage and maintain employee files ensuring accuracy and compliance
• Manage welcome communications and welcome packs
• Maintain a strong understanding of company policies and ensure adherence to compliance standards
• Manage employee requests with responsiveness, ensuring proper follow-up and escalation while meeting defined SLAs
• Collaborate closely with People Business Partners, Payroll, Compensation & Benefits, TA, and other HR stakeholders
• Contribute to additional HR projects and initiatives as needed

Requirements

• 2–3 years of experience in HR, with a strong focus on HR operations
• Good understanding of US HR Operations, as well as Benefits rules and policies
• Strong administrative and organizational skills with high attention to detail
• Experience with HR systems such as Workday and/or ServiceNow
• Excellent written and verbal communication skills in English
• Ability to handle confidential information with professionalism and integrity
• Flexible and adaptable in a fast-paced environment
• Self-starter with the ability to work independently
• Passionate about People and a strong team player

Tech stack

Benefits