Manager SMB EMEA role to lead an Account Strategy team supporting SMB Performance Media EMEA Direct business. Responsibilities include team leadership, customer strategy, revenue ownership, and operational rigor in a high-volume SMB environment. Lead and develop Account Strategists, set expectations, coach, build culture, hire and onboard talent, and champion AI-powered tools. Own revenue targets, manage pipeline, define strategic frameworks for SMB clients using Criteo Go, ensure campaign optimisation, foster consultative mindset, partner with Customer Care, improve customer satisfaction, and drive collaboration and innovation. Requires 3-5 years managing customer-facing commercial/account management teams, strong digital advertising and SMB knowledge, business acumen, forecasting and pipeline skills, stakeholder management, coaching leadership style, and ability to work in fast-moving international matrixed organization. Benefits include hybrid work model, career development, health and wellness support, diverse team, competitive salary with performance rewards, and potential equity.
What you'll do
Lead and develop a high-performing Account Strategy team
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