Manager, Client Success at Nexxen | AdTechTalent
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Nexxen
Manager, Client Success
client success client services account management programmatic advertising CTV digital media team management revenue growth client retention ad tech media sales data-driven cross-functional collaboration
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$100K – $130K
Join Nexxen and work on a role built for experienced AdTech operators.
Quick snapshot
Chicago, United States
Full-time
Key details Location
Chicago, United States
Full job description Seeking a Manager of Client Success for Central Region to lead a team of 4-6 Client Success Managers. Role involves managing client relationships, driving retention and revenue growth, coaching team members, and collaborating cross-functionally. Requires 5+ years in advertising/ad tech/digital media with client services or media sales experience, 2+ years managing teams, and expertise in programmatic advertising, CTV, and digital media platforms. Responsibilities include strategic consulting, operational excellence, problem solving, data-driven decision making, and product mastery. Salary range $100,000 - $130,000. Location: Chicago, Illinois. Hybrid work model.
What you'll do Manage and grow a Client Success team of 4-6 individual contributors through coaching and fostering a culture of continuous learning, accountability, and excellence Empower team to act as trusted advisors guiding clients toward business goals through data-driven media strategies Similar jobs
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Oversee client relationships throughout campaign lifecycle focusing on retention, upsell opportunities, and revenue growth
Design and implement scalable workflows and operational best practices to increase efficiency and client impact
Act as escalation point for complex client issues
Collaborate cross-functionally with Sales, Product, Marketing, Operations, Finance, and Legal to align client success strategies with business goals
Use data and insights to track KPIs, identify performance trends, and drive informed decision-making
Maintain deep knowledge of Nexxen’s full product suite across channels to maximize client value
Execute strategy to deliver measurable gains in client satisfaction, revenue growth, renewal rates, upsells, and revenue targets Requirements 5+ years of experience in advertising, ad tech, or digital media, with a strong background in client services, account management, or media sales 2+ years managing teams, with a proven record of hiring, mentoring, motivating and scaling talent Demonstrated success managing large-scale strategic accounts and campaign budgets ($100M+), with clear success in revenue growth and client retention Expertise in programmatic advertising, CTV, and digital media platforms Strong analytical, communication and cross-functional collaboration skills Ability to influence internal and external stakeholders Strategic thinker with strong decision-making, planning, and organizational skills Highly collaborative and proactive with a continuous improvement mindset Tech stack programmatic advertising CTV digital media platforms
Benefits medical insurance dental insurance vision insurance disability insurance 401(k) Employee Assistance Program (EAP) parental leave unlimited vacation company-paid holidays
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Company
Nexxen Nexxen is the advertising platform that delivers full-funnel performance powered by unique data and media. Comprised of a demand-side platform (“DSP”) and supply-side platform (“SSP”), with the Nexxen Data Platform at its core, we meet the demands of today’s converging media landscape with exclusive audience intelligence, automation and expertise. Headquartered in Israel, Nexxen maintains offices throughout North America, Europe and Asia-Pacific and is traded on Nasdaq (NEXN). For more information, please visit nexxen.com.
Industry
Advertising Services
Website
https://www.nexxen.com
Posted
2 months ago
Category: Ad Ops
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