Manager, Client Services

Key details

Full job description

The Client Services Manager manages day-to-day execution and client experience for direct and programmatic accounts. This hybrid role requires onsite presence 4 days per week in New York. Responsibilities include ensuring campaigns launch on time and meet goals, maintaining strong client relationships, delivering insightful performance reports, identifying upsell and renewal opportunities, and coordinating with internal teams to resolve issues. Requires 3+ years experience in digital media, ad tech, or client-facing agency roles, knowledge of campaign mechanics, proficiency in Excel and Google Sheets, strong communication skills, and familiarity with digital media metrics. Preferred experience includes cross-functional teamwork and campaign troubleshooting. Salary range: $70,000 - $75,000 USD.