Manager, Ad Operations

What you'll do

• Lead, coach, and develop a team of Ad Operations Specialists fostering accountability, curiosity, and continuous learning
• Oversee campaign setup, trafficking, QA, troubleshooting, pacing, and delivery across programmatic channels
• Support team evolution toward automated and optimization-focused operating model
• Coach specialists on campaign optimization including pacing analysis, performance troubleshooting, and actionable recommendations
• Partner with Account Management, Account Executives, Client Partnerships, Product, and Engineering to improve workflows, handoffs, tooling, and campaign outcomes
• Identify opportunities to streamline processes through automation, templates, SOPs, and scalable operating practices
• Track team performance, workload, quality, and operational metrics to identify gaps and share recommendations with leadership

Requirements

• 6+ years of experience in programmatic advertising, campaign management, ad operations, or related digital media function
• Direct people management experience leading a team responsible for campaign execution, optimization, trading, or technical campaign support
• Hands-on experience optimizing or trading programmatic campaigns including pacing, performance analysis, troubleshooting, and recommendation-building
• Strong technical understanding of the programmatic ecosystem including DSP workflows, campaign setup, bidding dynamics, pixels, QA, and optimization best practices
• Ability to identify process improvements and implement scalable solutions
• High-curiosity mindset with interest in automation, systems, operational efficiency, and evolution of programmatic advertising
• Strong communication skills, accountability, and ability to collaborate with cross-functional partners

Tech stack

Benefits